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Consumer Complaint Orders - Issued 1999
CE99-001 -- IN THE MATTER OF THE COMPLAINT FILED BY OLAN GARCIA ON BEHALF OF A LITTLE BIT OF ITALY, SPEARFISH, SOUTH DAKOTA, AGAINST BLACK HILLS POWER AND LIGHT COMPANY REGARDING COLLECTION PRACTICES
CE99-002 -- IN THE MATTER OF THE COMPLAINT FILED BY ROSALIE BURY, ABERDEEN, SOUTH DAKOTA, AGAINST NORTHWESTERN PUBLIC SERVICE REGARDING VIOLATION OF PRIVACY AND REFUSAL TO MAKE REASONABLE PAYMENT ARRANGEMENTS
CE99-003 -- IN THE MATTER OF THE COMPLAINT FILED BY THOMAS THOMPSON, SIOUX FALLS, SOUTH DAKOTA, AGAINST NORTHERN STATES POWER COMPANY REGARDING POOR SERVICE
CT99-001 -- IN THE MATTER OF THE COMPLAINT FILED BY VINCE WIENK ON BEHALF OF ALL STAR TRAVELERS INN, SPEARFISH, SOUTH DAKOTA, AGAINST AT&T COMMUNICATIONS OF THE MIDWEST, INC. REGARDING ACCESS TO BLOCKED LINES
CT99-002 -- IN THE MATTER OF THE COMPLAINT FILED BY RANDY KIEFFER, STURGIS, SOUTH DAKOTA, AGAINST U S WEST COMMUNICATIONS, INC. REGARDING SERVICE PROBLEMS
CT99-004 -- IN THE MATTER OF THE COMPLAINT FILED BY JAMES FRANKENSTEIN, REDFIELD, SOUTH DAKOTA, AGAINST U S WEST COMMUNICATIONS, INC. REGARDING POOR SERVICE AND REQUEST TO HAVE LINES UPDATED
CT99-005 -- IN THE MATTER OF THE COMPLAINT FILED BY NANCY MANNING AND ELIZABETH FREDERICK, RAPID CITY, SOUTH DAKOTA, AGAINST U S WEST COMMUNICATIONS, INC. AND MCLEODUSA TELECOMMUNICATIONS SERVICES, INC. REGARDING THE INABILITY TO PROVIDE SERVICE
CT99-006 -- IN THE MATTER OF THE COMPLAINT FILED BY TELE-TECH, INC. AND LONG LINE, INC., SIOUX FALLS, SOUTH DAKOTA, AGAINST U S WEST COMMUNICATIONS, INC. REGARDING OVERCHARGES FOR TELECOMMUNICATIONS SERVICES
CT99-008 -- IN THE MATTER OF THE COMPLAINT FILED BY BRADY AND TIFFINY CRAMER, SIOUX FALLS, SOUTH DAKOTA, AGAINST MCI WORLDCOM REGARDING UNAUTHORIZED SWITCHING OF LONG DISTANCE SERVICE
CT99-009 -- IN THE MATTER OF THE COMPLAINT FILED BY THELMA "SALLY" FOX, HURON, SOUTH DAKOTA, AGAINST TOUCHTONE COMMUNICATIONS REGARDING UNAUTHORIZED BILLING FOR SERVICES AND LACK OF A CERTIFICATE OF AUTHORITY
CT99-010 -- IN THE MATTER OF THE COMPLAINT FILED BY LYNNETTE BRAUN, RAPID CITY, SOUTH DAKOTA, AGAINST NATIONAL BILLING EXCHANGE SPECIAL SERVICES REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-011 -- IN THE MATTER OF THE COMPLAINT FILED BY DALE C. CARSTENS, BRANDON, SOUTH DAKOTA, AGAINST SPRINT COMMUNICATIONS, COMPANY, L.P. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-012 -- IN THE MATTER OF THE COMPLAINT FILED BY DARWIN WOLF, SIOUX FALLS, SOUTH DAKOTA, AGAINST MATRIX TELECOM, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-013 -- IN THE MATTER OF THE COMPLAINT FILED BY ARDELL NELSON, MILBANK/STATE AUTO INSURANCE, MILBANK, SOUTH DAKOTA, AGAINST U S REPUBLIC COMMUNICATIONS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-014 -- IN THE MATTER OF THE COMPLAINT FILED BY STEVE AND JUDY HABERLING, SIOUX FALLS, SOUTH DAKOTA, AGAINST WORLDCOM NETWORK SERVICES, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-015 -- IN THE MATTER OF THE COMPLAINT FILED BY JOHN AND ROBERTA LOVALD, PIERRE, SOUTH DAKOTA, AGAINST EXCEL TELECOMMUNICATIONS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-016 -- IN THE MATTER OF THE COMPLAINT FILED BY JOHN AND ROBERTA LOVALD, PIERRE, SOUTH DAKOTA, AGAINST SPRINT COMMUNICATIONS COMPANY L.P. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-017 -- IN THE MATTER OF THE COMPLAINT FILED BY GARY AND MICHELE HANSON, BURKE, SOUTH DAKOTA, AGAINST QWEST COMMUNICATIONS, INC. REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT99-018 -- IN THE MATTER OF THE COMPLAINT FILED BY JOHN AND SHIRLEY HATCH, PIERRE, SOUTH DAKOTA, AGAINST QWEST COMMUNICATIONS REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT99-019 -- IN THE MATTER OF THE COMPLAINT FILED BY ROSS R. MILLIKEN, BELLE FOURCHE, SOUTH DAKOTA, AGAINST U S WEST COMMUNICATIONS, INC. REGARDING POOR SERVICE
CT99-020 -- IN THE MATTER OF THE COMPLAINT FILED BY FRED HOLPP, RAPID CITY, SOUTH DAKOTA, AGAINST U S WEST COMMUNICATIONS, INC. REGARDING FAILURE TO PROVIDE SERVICE
CT99-021 -- IN THE MATTER OF THE COMPLAINT FILED BY BRYAN AND NATALIE PARKS, RAPID CITY, SOUTH DAKOTA, AGAINST WESTERN TELECOM REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT99-022 -- IN THE MATTER OF THE COMPLAINT FILED BY HARRY HARVISON, PLATTE, SOUTH DAKOTA, AGAINST MCI WORLDCOM REGARDING UNAUTHORIZED BILLING OF SERVICES
CT99-023 -- IN THE MATTER OF THE COMPLAINT FILED BY LOU SCHUELKE ON BEHALF OF LAZY S CAMPGROUND, HILL CITY, SOUTH DAKOTA, AGAINST U S WEST COMMUNICATIONS, INC. REGARDING POOR SERVICE AND REQUEST TO HAVE LINES UPDATED
CT99-024 -- IN THE MATTER OF THE COMPLAINT FILED BY EVELYN WEAVER, PIERRE, SOUTH DAKOTA, AGAINST WESTERN TELECOM REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT99-025 -- IN THE MATTER OF THE COMPLAINT FILED BY JEANNE GREEN, SIOUX FALLS, SOUTH DAKOTA, AGAINST U S WEST COMMUNICATIONS, INC. REGARDING EXCESSIVE REPAIR CHARGES
CT99-026 -- IN THE MATTER OF THE COMPLAINT FILED BY JUDY RAKER, RAPID CITY, SOUTH DAKOTA, AGAINST U S WEST COMMUNICATIONS, INC. REGARDING DELAYED SERVICE
CT99-027 -- IN THE MATTER OF THE COMPLAINT FILED BY EDWARD PELTZ, HILL CITY, SOUTH DAKOTA, AGAINST U S WEST COMMUNICATIONS, INC. REGARDING POOR SERVICE AND REQUEST TO HAVE LINES UPDATED
CT99-028 -- IN THE MATTER OF THE COMPLAINT FILED BY HAMPTON INN/SUPER 8 MOTEL, NORTH SIOUX CITY, SOUTH DAKOTA, SOUTH DAKOTA, AGAINST U S WEST COMMUNICATIONS, INC. REGARDING DELAY OF SERVICE AND BILLING PROBLEMS
CT99-029 -- IN THE MATTER OF THE COMPLAINT FILED BY MARIA R. BAUS, VOLIN, SOUTH DAKOTA, AGAINST EXCEL TELECOMMUNICATIONS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-030 -- IN THE MATTER OF THE COMPLAINT FILED BY HARRY AND MARGARET PUTNAM, RAPID CITY, SOUTH DAKOTA, AGAINST TOUCHTONE COMMUNICATIONS REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT99-031 -- IN THE MATTER OF THE COMPLAINT FILED BY DOUGLAS HOLLER, PIERPONT, SOUTH DAKOTA, AGAINST MCI WORLDCOM REGARDING BILLING ERRORS
CT99-032 -- IN THE MATTER OF THE COMPLAINT FILED BY WILLIAM AND EILEEN REIDY, SIOUX FALLS, SOUTH DAKOTA, AGAINST SPRINT COMMUNICATIONS COMPANY L.P. AND U S WEST COMMUNICATIONS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-033 -- IN THE MATTER OF THE COMPLAINT FILED BY SUSAN TRUDEL, WEBSTER, SOUTH DAKOTA, AGAINST MCI WORLDCOM REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-034 -- IN THE MATTER OF THE COMPLAINT FILED BY ROSELLA LEE, ARLINGTON, SOUTH DAKOTA, AGAINST WESTERN TELECOM REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT99-035 -- IN THE MATTER OF THE COMPLAINT FILED BY GREG AND KAREN MUELLERLEIILE DBA DAKOTA WOODWORKING, WATERTOWN, SOUTH DAKOTA, AGAINST U.S. REPUBLIC COMMUNICATIONS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-036 -- IN THE MATTER OF THE COMPLAINT FILED BY BRIAN AND RENEE D. COLEY, DBA CAMBRIDGE GALLERY/SIOUX GLASS AND DOOR, SIOUX FALLS, SOUTH DAKOTA, AGAINST PREFERRED BILLING REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-037 -- IN THE MATTER OF THE COMPLAINT FILED BY LYLE TUNHEIM, ANDOVER, SOUTH DAKOTA, AGAINST MCI WORLDCOM REGARDING INCREASE IN RATES WITHOUT NOTICE
CT99-038 -- IN THE MATTER OF THE COMPLAINT FILED BY LOREN A. ODLAND, ARLINGTON, SOUTH DAKOTA, AGAINST PREFERRED BILLING REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-039 -- IN THE MATTER OF THE COMPLAINT FILED BY BRAD CLARK ELECTRIC, INC., FORT PIERRE, SOUTH DAKOTA, AGAINST FIRSTEL, INC. REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT99-040 -- IN THE MATTER OF THE COMPLAINT FILED BY JANE HAM, CUSTER, SOUTH DAKOTA, AGAINST QWEST COMMUNICATIONS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-041 -- IN THE MATTER OF THE COMPLAINT FILED BY DONALD COOK, HURON, SOUTH DAKOTA, AGAINST BUDGET CALL LONG DISTANCE, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-042 -- IN THE MATTER OF THE COMPLAINT FILED BY PAULA MUCHOW, RAPID CITY, SOUTH DAKOTA, AGAINST CREATIVE OPPORTUNITIES REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT99-043 -- IN THE MATTER OF THE COMPLAINT FILED BY KEVIN AND GAYLE SUING, SIOUX FALLS, SOUTH DAKOTA, AGAINST AT&T COMMUNICATIONS OF THE MIDWEST, INC. REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT99-044 -- IN THE MATTER OF THE COMPLAINT FILED BY WILLIAM P. AND DEBRA L. LANGE, RAPID CITY, SOUTH DAKOTA, AGAINST AMERICA'S TELE-NETWORK CORP. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-045 -- IN THE MATTER OF THE COMPLAINT FILED BY GSA, INC., RAPID CITY, SOUTH DAKOTA, AGAINST QWEST COMMUNICATIONS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-046 -- IN THE MATTER OF THE COMPLAINT FILED BY SHIRLEY J. NOBLE, RAPID CITY, SOUTH DAKOTA, AGAINST PREFERRED BILLING REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT99-047 -- IN THE MATTER OF THE COMPLAINT FILED BY MARILYN L. TAYLOR, FORT PIERRE, SOUTH DAKOTA, AGAINST AT&T COMMUNICATIONS OF THE MIDWEST, INC. REGARDING BILLING ISSUES
CT99-048 -- IN THE MATTER OF THE COMPLAINT FILED BY DAVID AND LISA NEUHARTH, FORT PIERRE, SOUTH DAKOTA, AGAINST EXCEL TELECOMMUNICATIONS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-049 -- IN THE MATTER OF THE COMPLAINT FILED BY ROD AND LYNNE FLINT, DOLAND, SOUTH DAKOTA, AGAINST MCI WORLDCOM REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-050 -- IN THE MATTER OF THE COMPLAINT FILED BY LYNDA SEDERSTROM, MADISON, SOUTH DAKOTA, AGAINST SPRINT COMMUNICATIONS COMPANY L.P. AND U S WEST COMMUNICATIONS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-051 -- IN THE MATTER OF THE COMPLAINT FILED BY PATRICK L. CORBIN RAPID CITY, SOUTH DAKOTA, AGAINST U S WEST COMMUNICATIONS, INC. REGARDING DELAYED INSTALLATION OF TELEPHONE SERVICE
CT99-052 -- IN THE MATTER OF THE COMPLAINT FILED BY SCOTT AND TAMI JUNG, ABERDEEN, SOUTH DAKOTA, AGAINST QWEST COMMUNICATIONS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-053 -- IN THE MATTER OF THE COMPLAINT FILED BY STORBECK TRUCKING, INC., HURON, SOUTH DAKOTA, AGAINST SPRINT COMMUNICATIONS COMPANY L.P. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-054 -- IN THE MATTER OF THE COMPLAINT FILED BY TOM AND CORLISS VERGELDT, ABERDEEN, SOUTH DAKOTA, AGAINST MCI WORLDCOM REGARDING SWITCHING OF RATES
CT99-055 -- IN THE MATTER OF THE COMPLAINT FILED BY L & M LAND MANAGEMENT, HURON, SOUTH DAKOTA, AGAINST ACCUTEL COMMUNICATIONS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-057 -- IN THE MATTER OF THE COMPLAINT FILED BY WAYNE W. CROCKETT, HARTFORD, SOUTH DAKOTA, AGAINST AT&T COMMUNICATIONS OF THE MIDWEST, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-059 -- IN THE MATTER OF THE COMPLAINT FILED BY NANCY VAN HEERDE, SIOUX FALLS, SOUTH DAKOTA, AGAINST THE FURST GROUP REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-060 -- IN THE MATTER OF THE COMPLAINT FILED BY RUEBEN W. HOFFMANN, ABERDEEN, SOUTH DAKOTA, AGAINST OLS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-061 -- IN THE MATTER OF THE COMPLAINT FILED BY NORMA JEAN JOHNSON, VERMILLION, SOUTH DAKOTA, AGAINST OLS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-063 -- IN THE MATTER OF THE COMPLAINT FILED BY ALLEN AND JOYCE BECKLER, ABERDEEN, SOUTH DAKOTA, AGAINST OLS, INC. REGARDING SWITCHING OF SERVICES THROUGH DECEPTIVE TELEMARKETING PRACTICES
CT99-064 -- IN THE MATTER OF THE COMPLAINT FILED BY JANICE CATRON, MITCHELL, SOUTH DAKOTA, AGAINST QWEST COMMUNICATIONS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT99-066 -- IN THE MATTER OF THE COMPLAINT FILED BY FRANK E. DALY, ABERDEEN, SOUTH DAKOTA, AGAINST OLS, INC. REGARDING SWITCHING TELECOMMUNICATIONS SERVICES THROUGH DECEPTIVE TACTICS
CT99-067 -- IN THE MATTER OF THE COMPLAINT FILED BY ROBERT J. RIES AND TREVA JEAN M. RIES, WATERTOWN, SOUTH DAKOTA, AGAINST OLS, INC. REGARDING SWITCHING TELECOMMUNICATIONS SERVICES THROUGH DECEPTIVE TACTICS
