The South Dakota Public Utilities Commission Consumer Affairs Office assists consumers in making wise utility choices and resolving disputes between customers and their utilities.
You may contact them by...
E-mail: PUCConsumerInfo@state.sd.us
Phone: 800-332-1782
Fax: 866-757-6031
Mail: SD Public Utilities Commission
500 E. Capitol Ave.
Pierre, SD 57501-5070
Filing Complaints
Before you decide to file a complaint, please read about the complaint process. In many cases, the PUC can help resolve your complaint without having to go through the lengthy formal complaint process.
All utilities serving South Dakota towns (88 KB)
This list shows which companies provide electric, natural gas and local telephone service for South Dakota communities.
Do Not Call Registry
South Dakotans who wish to eliminate many unwanted telemarketing phone calls may place their telephone numbers on a statewide "Do Not Call" Registry.
South Dakota One Call
South Dakotans are required to call South Dakota One Call for location of utility service two working days prior to digging. If you are planning a construction or remodeling project, call 811 or 1-800-781-7474. Locate requests are accepted 24 hours a day.
Consumer Information and Publications
The South Dakota Public Utilities Commission has compiled numerous informational and consumer guides about the commission, telephone, natural gas and electric utility issues, energy efficiency, wind energy, and grain warehouses.
Visit these Web sites for additional consumer information:
Home Energy Saver is interactive web-based software that lets users get a custom read-out of how much they spend on energy, and how much they could save with some home improvements that fit their needs.
|
Consumer Assistance | previous page
