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Consumer Complaint Orders - Issued 2001
CT99-002 - IN THE MATTER OF THE COMPLAINT FILED BY RANDY KIEFFER, STURGIS, SOUTH DAKOTA, AGAINST U S WEST COMMUNICATIONS, INC. REGARDING SERVICE PROBLEMS & TC98-176 - IN THE MATTER OF THE COMPLAINT FILED BY RANDY KIEFFER, STURGIS, SOUTH DAKOTA, AGAINST U S WEST COMMUNICATIONS, INC. REGARDING TELEPHONE SERVICE OUTAGES AND INADEQUATE SERVICE
CT00-043 - IN THE MATTER OF THE COMPLAINT FILED BY MARVIE TSCHETTER ON BEHALF OF BASEC.NET, HURON, SOUTH DAKOTA, AGAINST FIRSTEL, INC. AND QWEST CORPORATION REGARDING A BILLING DISPUTE AND THE DELAYED RELEASE OF SERVICE
CT00-091 - IN THE MATTER OF THE COMPLAINT FILED BY EARL M. BRIGGS, RAPID CITY, SOUTH DAKOTA, AGAINST STARLINK COMMUNICATIONS, LLC REGARDING UNAUTHORIZED BILLING OF SERVICES
CT00-107 - IN THE MATTER OF THE COMPLAINT FILED BY AMY AND CRAIG JOHNSON, SIOUX FALLS, SOUTH DAKOTA, AGAINST MCI WORLDCOM AND MCLEODUSA TELECOMMUNICATIONS SERVICES, INC. REGARDING UNAUTHORIZED SWITCHING OR BILLING OF SERVICES
CT00-108 - IN THE MATTER OF THE COMPLAINT FILED BY VERN L. DOUVILLE, CHAMBERLAIN, SOUTH DAKOTA, AGAINST AMERICA'S TELE- NETWORK CORP. AND ILD TELESERVICES, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT00-109 - IN THE MATTER OF THE COMPLAINT FILED BY DAVID HERSRUD ON BEHALF OF THE HERSRUD COMPANY, STURGIS, SOUTH DAKOTA, AGAINST AT&T COMMUNICATIONS OF THE MIDWEST, INC. REGARDING BILLING ISSUES
CT00-110 - IN THE MATTER OF THE COMPLAINT FILED BY GERALD AND EVELYN HOLDHUSEN, ABERDEEN, SOUTH DAKOTA, AGAINST TALK.COM HOLDING CORP. D/B/A THE PHONE COMPANY REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT00-111 - IN THE MATTER OF THE COMPLAINT FILED BY TERRY HOFFMANN, FLANDREAU, SOUTH DAKOTA, AGAINST MCI WORLDCOM AND IONEX COMMUNICATIONS NORTH, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT00-112 - IN THE MATTER OF THE COMPLAINT FILED BY MIKE MATTERN, ABERDEEN, SOUTH DAKOTA, AGAINST MCLEODUSA TELECOMMUNICATIONS SERVICES, INC. REGARDING POOR SERVICE
CT00-113 - IN THE MATTER OF THE COMPLAINT FILED BY FSST SOCIAL SERVICES, FLANDREAU, SOUTH DAKOTA, AGAINST IONEX COMMUNICATIONS NORTH, INC. REGARDING POOR SERVICE
CT00-114 - IN THE MATTER OF THE COMPLAINT FILED BY FSST SOCIAL SERVICES, FLANDREAU, SOUTH DAKOTA, AGAINST MCI WORLDCOM AND IONEX COMMUNICATIONS NORTH, INC. REGARDING UNAUTHORIZED SWITCHING OR BILLING OF SERVICES
CT00-115 - IN THE MATTER OF THE COMPLAINT FILED BY FSST SOCIAL SERVICES, FLANDREAU, SOUTH DAKOTA, AGAINST TELECOM*USA AND IONEX COMMUNICATIONS NORTH, INC. REGARDING UNAUTHORIZED SWITCHING OR BILLING OF SERVICES
CT00-116 - IN THE MATTER OF THE COMPLAINT FILED BY NORMAN MATSON, OLDHAM, SOUTH DAKOTA, AGAINST AT&T COMMUNICATIONS OF THE MIDWEST, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CC01-001 - IN THE MATTER OF THE COMPLAINT FILED BY SANDALL B. GRODZIN, ABERDEEN, SOUTH DAKOTA, AGAINST NORTHWESTERN PUBLIC SERVICE COMPANY REGARDING DISCONNECTION OF UTILITY SERVICE
CE01-001 - IN THE MATTER OF THE COMPLAINT FILED BY REX AND LORI CALDWELL, SPEARFISH, SOUTH DAKOTA, AGAINST BLACK HILLS POWER AND LIGHT COMPANY REGARDING EASEMENT AND REIMBURSEMENT ISSUES
CE01-002 -IN THE MATTER OF THE COMPLAINT FILED BY DALE RIEDLINGER, SIOUX FALLS, SOUTH DAKOTA, AGAINST XCEL ENERGY REGARDING POOR MAINTENANCE SERVICE AND THE BURYING OF OVERHEAD ELECTRICAL LINES
CN01-001 - IN THE MATTER OF THE COMPLAINT FILED BY BETTY BEST ON BEHALF OF BEST BUSINESS PRODUCTS, SIOUX FALLS, SOUTH DAKOTA, AGAINST MIDAMERICAN ENERGY COMPANY AND XCEL ENERGY REGARDING THE UNAUTHORIZED USE OF PERSONAL PROPERTY
CN01-002 - IN THE MATTER OF THE COMPLAINT FILED BY VEDA J. BOXWELL, SIOUX FALLS, SOUTH DAKOTA, AGAINST MIDAMERICAN ENERGY COMPANY REGARDING REFUSAL TO ACCEPT A REASONABLE PAYMENT PLAN AND DISCONNECTION OF SERVICES
CT01-001 - IN THE MATTER OF THE COMPLAINT FILED BY WALTER MISEMER ON BEHALF OF THE CONNECTION, RAPID CITY, SOUTH DAKOTA, AGAINST ILD TELESERVICES, INC. AND NCP, INC. REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT01-002 - IN THE MATTER OF THE COMPLAINT FILED BY ROBERT E. ELLIS, FLORENCE, SOUTH DAKOTA, AGAINST OLS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT01-003 - IN THE MATTER OF THE COMPLAINT FILED BY WALFRIDO AND DEBRA PAEZ, RAPID CITY, SOUTH DAKOTA, AGAINST AT&T COMMUNICATIONS OF THE MIDWEST, INC. REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT01-004 - IN THE MATTER OF THE COMPLAINT FILED BY JOAN MACK, WATERTOWN, SOUTH DAKOTA, AGAINST TALK.COM HOLDING CORP. D/B/A THE PHONE COMPANY REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT01-005 - IN THE MATTER OF THE COMPLAINT FILED BY JERRY R. OURADA, SIOUX FALLS, SOUTH DAKOTA, AGAINST WORLDCOM REGARDING UNAUTHORIZED SWITCHING OF SERVICES
and
CT01-006 - IN THE MATTER OF THE COMPLAINT FILED BY JOHN P. DONAHOE, SIOUX FALLS, SOUTH DAKOTA, AGAINST WORLDCOM REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT01-007 - IN THE MATTER OF THE COMPLAINT FILED BY AGNES HUEBNER, PIERRE, SOUTH DAKOTA, AGAINST TALK.COM HOLDING CORP. D/B/A THE PHONE COMPANY REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT01-008 - IN THE MATTER OF THE COMPLAINT FILED BY DAVID AND RHONDA SCHWIETERT, RAPID CITY, SOUTH DAKOTA, AGAINST BROADWING TELECOMMUNICATIONS, INC. AND POWERNET GLOBAL COMMUNICATIONS REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT01-009 - IN THE MATTER OF THE COMPLAINT FILED BY CURTIS W. GRIFFIN, SIOUX FALLS, SOUTH DAKOTA, AGAINST QWEST CORPORATION AND MCI WORLDCOM REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT01-010 - IN THE MATTER OF THE COMPLAINT FILED BY ROBERT E. ANDERSON, HUDSON, SOUTH DAKOTA, AGAINST AT&T COMMUNICATIONS OF THE MIDWEST, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT01-011 - IN THE MATTER OF THE COMPLAINT FILED BY JOANNA GILKERSON, GREGORY, SOUTH DAKOTA, AGAINST EXCEL TELECOMMUNICATIONS, INC. REGARDING DELAYED CANCELLATION
CT01-012 - IN THE MATTER OF THE COMPLAINT FILED BY RICHARD AND NANCIE HAGGAR, SIOUX FALLS, SOUTH DAKOTA, AGAINST WEBNET COMMUNICATIONS, INC. REGARDING MISREPRESENTING RATES
CT01-013 - IN THE MATTER OF THE COMPLAINT FILED BY OLDHAM SERVICES, OLDHAM, SOUTH DAKOTA, AGAINST AT&T COMMUNICATIONS OF THE MIDWEST, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT01-014 - IN THE MATTER OF THE COMPLAINT FILED BY S&S COMMUNICATIONS, ABERDEEN, SOUTH DAKOTA, AGAINST MCI WORLDCOM REGARDING BILLING, POOR SERVICE AND UNETHICAL BEHAVIOR
CT01-015 - IN THE MATTER OF THE COMPLAINT FILED BY DELORES DENKE, RAPID CITY, SOUTH DAKOTA, AGAINST QWEST CORPORATION REGARDING DECEPTIVE PRACTICE
CT01-016 - IN THE MATTER OF THE COMPLAINT FILED BY JAMES ABOUREZK, SIOUX FALLS, SOUTH DAKOTA, AGAINST DIRECT ONE COM.LONG DISTANCE REGARDING UNAUTHORIZED TELECOMMUNICATIONS PRODUCTS AND SERVICES AND UNAUTHORIZED CHARGES
CT01-017 - IN THE MATTER OF THE COMPLAINT FILED BY DONALD E. LIPP, BOX ELDER, SOUTH DAKOTA, AGAINST WEBNET COMMUNICATIONS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT01-018 - IN THE MATTER OF THE COMPLAINT FILED BY DANIEL R. WONNENBERG, BROOKINGS, SOUTH DAKOTA, AGAINST SPRINT COMMUNICATIONS COMPANY L.P. REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT01-019 - IN THE MATTER OF THE COMPLAINT FILED BY LARRY AND JUDY COYLE, PIERRE, SOUTH DAKOTA, AGAINST QWEST CORPORATION, TOUCH AMERICA SERVICES, INC., WEBNET COMMUNICATIONS, INC. AND AMERICA'S TELE-NETWORK CORP. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT01-020 - IN THE MATTER OF THE COMPLAINT FILED BY ELAINE KOHLER, SIOUX FALLS, SOUTH DAKOTA, AGAINST AT&T COMMUNICATIONS OF THE MIDWEST, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT01-021 - IN THE MATTER OF THE COMPLAINT FILED BY ROXY RASMUSSEN AND MICK BETTMENG, BLACK HAWK, SOUTH DAKOTA, AGAINST U.S. REPUBLIC COMMUNICATIONS, INC. REGARDING UNAUTHORIZED LONG DISTANCE SERVICES, FAILURE TO CANCEL AND CONTINUED BILLING
CT01-022 - IN THE MATTER OF THE COMPLAINT FILED BY JUDY C. FOSTER, SIOUX FALLS, SOUTH DAKOTA, AGAINST WEBNET COMMUNICATIONS, INC. AND ILD TELESERVICES, INC. REGARDING UNAUTHORIZED SWITCHING SERVICES
CT01-023 - IN THE MATTER OF THE COMPLAINT FILED BY TEN THOUSAND VILLAGES, SIOUX FALLS, SOUTH DAKOTA, AGAINST NCP, INC. AND ILD TELESERVICES, INC. REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT01-024 - IN THE MATTER OF THE COMPLAINT FILED BY LAWRENCE BLANKENHORN, FLANDREAU, SOUTH DAKOTA, AGAINST MCI WORLDCOM REGARDING UNAUTHORIZED SWITCHING OF SERVICES AND BILLING FOR SERVICES
CT01-025 - IN THE MATTER OF THE COMPLAINT FILED BY DAVID ARTZ, PLANKINTON, SOUTH DAKOTA, AGAINST SPRINT COMMUNICATIONS COMPANY L.P. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT01-026 - IN THE MATTER OF THE COMPLAINT FILED BY THOMAS M. WOSTER, RELIANCE, SOUTH DAKOTA, AGAINST DIRECT ONE COM.LONG DISTANCE REGARDING UNAUTHORIZED TELECOMMUNICATIONS CHARGES AND SERVICES
CT01-027 - IN THE MATTER OF THE COMPLAINT FILED BY EMPIRE PLASTICS, INC., SIOUX FALLS, SOUTH DAKOTA, AGAINST MCLEODUSA TELECOMMUNICATIONS SERVICES, INC. REGARDING DECEPTIVE BUSINESS PRACTICE
CT01-028 - IN THE MATTER OF THE COMPLAINT FILED BY DENNIS LINDSKOV DBA AUTOMOTIVE CO., INC., ISABEL, SOUTH DAKOTA, AGAINST MCI WORLDCOM REGARDING UNAUTHORIZED SWITCHING OF SERVICES AND BILLING FOR SERVICES
CT01-029 - IN THE MATTER OF THE COMPLAINT FILED BY GAYLE G. FOUNTAIN, FLANDREAU, SOUTH DAKOTA, AGAINST DIRECT ONE COM.LONG DISTANCE REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT01-030 - IN THE MATTER OF THE COMPLAINT FILED BY KELLI FUHRMANN, PIERRE, SOUTH DAKOTA, AGAINST MCLEODUSA TELECOMMUNICATIONS SERVICES, INC., REGARDING DELAYED INSTALLATION
CT01-031 - IN THE MATTER OF THE COMPLAINT FILED BY S&S COMMUNICATIONS AND LES SUMPTION, ABERDEEN, SOUTH DAKOTA, AGAINST MCI WORLDCOM REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT01-032 - IN THE MATTER OF THE COMPLAINT FILED BY S&S COMMUNICATIONS AND LES SUMPTION, ABERDEEN, SOUTH DAKOTA, AGAINST MCI WORLDCOM REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT01-033 - IN THE MATTER OF THE COMPLAINT FILED BY THOMAS C. HARBESON, SIOUX FALLS, SOUTH DAKOTA, AGAINST DIRECT ONE COM.LONG DISTANCE REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT01-034 - IN THE MATTER OF THE COMPLAINT FILED BY HOLZWARTH SALES & SERVICE, INC., GETTYSBURG, SOUTH DAKOTA, AGAINST EXCEL TELECOMMUNICATIONS, INC. REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT01-035 - IN THE MATTER OF THE COMPLAINT FILED BY JOAN M. HORSTMAN, SIOUX FALLS, SOUTH DAKOTA, AGAINST TOUCH AMERICA, INC. AND SPRINT COMMUNICATIONS COMPANY L.P. REGARDING UNAUTHORIZED SWITCHING OF SERVICES AND BILLING FOR SERVICES
CT01-036 - IN THE MATTER OF THE COMPLAINT FILED BY BARBARA ANNE SCHOCK, SIOUX FALLS, SOUTH DAKOTA, AGAINST DIRECT ONE COM.LONG DISTANCE REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT01-037 - IN THE MATTER OF THE COMPLAINT FILED BY GERALD LARSON, BERESFORD, SOUTH DAKOTA, AGAINST BERESFORD MUNICIPAL TELEPHONE COMPANY, AT&T COMMUNICATIONS OF THE MIDWEST, INC. AND T-NETIX TELECOMMUNICATIONS SERVICES, INC. REGARDING UNAUTHORIZED COLLECT CALL CHARGES
CT01-038 - IN THE MATTER OF THE COMPLAINT FILED BY CALVIN L. PLIENIS, SIOUX FALLS, SOUTH DAKOTA, AGAINST DIRECT ONE COM.LONG DISTANCE REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT01-039 - IN THE MATTER OF THE COMPLAINT FILED BY DENISE HAERTER, SIOUX FALLS, SOUTH DAKOTA, AGAINST MIDCONTINENT COMMUNICATIONS, INC. AND QWEST CORPORATION REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT01-040 - IN THE MATTER OF THE COMPLAINT FILED BY BERNIECE PRAVECEK, MITCHELL, SOUTH DAKOTA, AGAINST DIRECT ONE COM.LONG DISTANCE REGARDING UNAUTHORIZED TELECOMMUNICATIONS CHARGES AND SERVICES
CT01-041 - IN THE MATTER OF THE COMPLAINT FILED BY SUSAN BRENNEMAN, IOWA CITY, IOWA, AGAINST QWEST CORPORATION AND AT&T COMMUNICATIONS OF THE MIDWEST, INC. REGARDING UNAUTHORIZED COLLECT CALL CHARGES
CT01-042 - IN THE MATTER OF THE COMPLAINT FILED BY MARK E. FERDIG ON BEHALF OF SIOUXLAND TELEPHONE COMPANY, INC., NORTH SIOUX CITY, SOUTH DAKOTA, AGAINST LIGHTYEAR COMMUNICATIONS, INC. F/K/A UNIDIAL COMMUNICATIONS REGARDING FAILURE TO PAY DIAL-AROUND COMPENSATION
CT01-043 - IN THE MATTER OF THE COMPLAINT FILED BY MARK E. FERDIG ON BEHALF OF SIOUXLAND TELEPHONE COMPANY, INC., NORTH SIOUX CITY, SOUTH DAKOTA, AGAINST ALLTEL COMMUNICATIONS, INC. REGARDING FAILURE TO PAY DIAL-AROUND COMPENSATION
CT01-044 - IN THE MATTER OF THE COMPLAINT FILED BY SUZANNE DRAKE, SIOUX FALLS, SOUTH DAKOTA, AGAINST MCLEOD USA TELECOMMUNICATIONS SERVICES, INC. REGARDING POOR QUALITY OF CUSTOMER SERVICE
CT01-045 - IN THE MATTER OF THE COMPLAINT FILED BY SHANNON THORNBURG, RAPID CITY, SOUTH DAKOTA, AGAINST MCLEODUSA TELECOMMUNICATIONS SERVICES, INC. REGARDING FAILURE TO SWITCH LONG DISTANCE SERVICE
CT01-046 - IN THE MATTER OF THE COMPLAINT FILED BY BONNIE G. CEROLL, SISSETON, SOUTH DAKOTA, AGAINST GLOBAL CROSSING TELECOMMUNICATIONS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT01-048 - IN THE MATTER OF THE COMPLAINT FILED BY GARY AND RITA STEWART, SIOUX FALLS, SOUTH DAKOTA, AGAINST SPRINT COMMUNICATIONS COMPANY L.P. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT01-050 - IN THE MATTER OF THE COMPLAINT FILED BY MARGARET UNDERWOOD, PIERRE, SOUTH DAKOTA, AGAINST TALK AMERICA, INC. REGARDING FAILURE TO CANCEL TELECOMMUNICATIONS SERVICES
CT01-054 - IN THE MATTER OF THE COMPLAINT FILED BY ALAN SARVER, RAPID CITY, SOUTH DAKOTA, AGAINST QWEST CORPORATION REGARDING DELAYED SERVICE
