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Consumer Complaint Orders - Issued 2002
CC01-002 - IN THE MATTER OF THE COMPLAINT FILED BY TIMMY E. AINSLIE, MITCHELL, SOUTH DAKOTA, AGAINST NORTHWESTERN PUBLIC SERVICE COMPANY REGARDING NOTICE TO DISCONNECT AND FAILURE TO ESTABLISH A REASONABLE PAYMENT PLAN
CC02-001 - IN THE MATTER OF THE COMPLAINT FILED BY ALAN SCHUETZ, PARKSTON, SOUTH DAKOTA, AGAINST NORTHWESTERN PUBLIC SERVICE COMPANY REGARDING BILLING
CE01-002 - IN THE MATTER OF THE COMPLAINT FILED BY DALE RIEDLINGER, SIOUX FALLS, SOUTH DAKOTA, AGAINST XCEL ENERGY REGARDING POOR MAINTENANCE SERVICE
CE02-001 - IN THE MATTER OF THE COMPLAINT FILED BY PATSY ALLYN, PEEVER, SOUTH DAKOTA, AGAINST OTTER TAIL POWER COMPANY REGARDING BILLING AND TREE DAMAGE
CE02-002 - IN THE MATTER OF THE COMPLAINT FILED BY TANYA STAHL, HURON, SOUTH DAKOTA, AGAINST NORTHWESTERN PUBLIC SERVICE COMPANY REGARDING DENIED SERVICE
CN02-001 - IN THE MATTER OF THE COMPLAINT FILED BY ROSLYN BULLION, DELL RAPIDS, SOUTH DAKOTA, AGAINST MIDAMERICAN ENERGY COMPANY REGARDING A BILLING DISPUTE
CN02-002 - IN THE MATTER OF THE COMPLAINT FILED BY KEVIN OHM ON BEHALF OF TYLER TV & APPLIANCE, INC., BROOKINGS, SOUTH DAKOTA, AGAINST NORTHWESTERN ENERGY REGARDING BILLING
CT01-016 - IN THE MATTER OF THE COMPLAINT FILED BY JAMES ABOUREZK, SIOUX FALLS, SOUTH DAKOTA, AGAINST DIRECT ONE COM.LONG DISTANCE REGARDING UNAUTHORIZED TELECOMMUNICATIONS PRODUCTS AND SERVICES AND UNAUTHORIZED CHARGES
CT01-029 - IN THE MATTER OF THE COMPLAINT FILED BY GAYLE G. FOUNTAIN, FLANDREAU, SOUTH DAKOTA, AGAINST DIRECT ONE COM.LONG DISTANCE REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT01-031 and CT01-032 - IN THE MATTER OF THE COMPLAINTS FILED BY S&S COMMUNICATIONS AND LES SUMPTION, ABERDEEN, SOUTH DAKOTA, AGAINST MCIWORLDCOM REGARDING UNAUTHORIZED BILLING FOR SERVICE
CT01-042 - IN THE MATTER OF THE COMPLAINT FILED BY MARK E. FERDIG ON BEHALF OF SIOUXLAND TELEPHONE COMPANY, INC., NORTH SIOUX CITY, SOUTH DAKOTA, AGAINST LIGHTYEAR COMMUNICATIONS, INC. F/K/A UNIDIAL COMMUNICATIONS REGARDING FAILURE TO PAY DIAL-AROUND COMPENSATION
CT01-046 - IN THE MATTER OF THE COMPLAINT FILED BY BONNIE G. CEROLL, SISSETON, SOUTH DAKOTA, AGAINST GLOBAL CROSSING TELECOMMUNICATIONS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT01-047 - IN THE MATTER OF THE COMPLAINT FILED BY MILLENIALINK D/B/A DAKOTA INTERNET, SIOUX FALLS, SOUTH DAKOTA, AGAINST QWEST CORPORATION REGARDING BILLING AND SERVICE QUALITY ISSUES
CT01-049 - IN THE MATTER OF THE COMPLAINT FILED BY IDA LAGGE, SCOTLAND, SOUTH DAKOTA, AGAINST MCI WORLDCOM REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT01-051 - IN THE MATTER OF THE COMPLAINT FILED BY TODD WAGNER, ST. LAWRENCE, SOUTH DAKOTA, AGAINST TOUCH AMERICA, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT01-052 - IN THE MATTER OF THE COMPLAINT FILED BY WILLIAM WAGNER, ST. LAWRENCE, SOUTH DAKOTA, AGAINST TOUCH AMERICA, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT01-053 - IN THE MATTER OF THE COMPLAINT FILED BY JENSEN ROCK & SAND, MOBRIDGE, SOUTH DAKOTA, AGAINST MCI WORLDCOM REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT01-054 - IN THE MATTER OF THE COMPLAINT FILED BY ALAN SARVER, RAPID CITY, SOUTH DAKOTA, AGAINST QWEST CORPORATION REGARDING DELAYED SERVICE
CT01-055 - IN THE MATTER OF THE COMPLAINT FILED BY CHARI SAZUE, ABERDEEN, SOUTH DAKOTA, AGAINST ILD TELESERVICES, INC. AND WEBNET COMMUNICATIONS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT01-056 - IN THE MATTER OF THE COMPLAINT FILED BY BLACK HILLS FIBERCOM, L.L.C., RAPID CITY, SOUTH DAKOTA, AGAINST QWEST CORPORATION REGARDING QWEST CORPORATION'S FAILURE AND REFUSAL TO PAY BLACK HILLS FIBERCOM, L.L.C. FOR ACCRUED MINUTES OF LOCAL/EAS TRAFFIC INCURRED BY QWEST CORPORATION AND BILLED BY BLACK HILLS FIBERCOM, L.L.C.
CT01-057 - IN THE MATTER OF THE COMPLAINT FILED BY DOUGLAS E. CHRISTENSEN, ASHTON, SOUTH DAKOTA, AGAINST QWEST CORPORATION REGARDING UNAUTHORIZED SWITCHING OF INSTATE LONG DISTANCE SERVICES
CT01-058 - IN THE MATTER OF THE COMPLAINT FILED BY MARY CECILIA HOGAN, SIOUX FALLS, SOUTH DAKOTA, AGAINST INTEGRISS REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT01-059 - IN THE MATTER OF THE COMPLAINT FILED BY DONALD R. CARSTENSEN, OWANKA, SOUTH DAKOTA, AGAINST DIRECT ONE COM.LONG DISTANCE REGARDING UNAUTHORIZED TELECOMMUNICATIONS CHARGES AND SERVICES
CT01-060 - IN THE MATTER OF THE COMPLAINT FILED BY DON R. LARSEN, SISSETON, SOUTH DAKOTA, AGAINST AT&T COMMUNICATIONS OF THE MIDWEST, INC. REGARDING DELAYED SERVICES
CT01-061 - IN THE MATTER OF THE COMPLAINT FILED BY TODD WAGNER, ST. LAWRENCE, SOUTH DAKOTA, AGAINST AT&T COMMUNICATIONS OF THE MIDWEST, INC. REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT01-062 - IN THE MATTER OF THE COMPLAINT FILED BY STAN HOFFMAN, SIOUX FALLS, SOUTH DAKOTA, AGAINST DIRECT ONE COM.LONG DISTANCE REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT02-001 - IN THE MATTER OF THE COMPLAINT FILED BY RICH WIDMAN, BROOKINGS, SOUTH DAKOTA, AGAINST SPRINT COMMUNICATIONS COMPANY L.P. REGARDING CONTINUOUS DISCONNECTS AND POOR SERVICE
CT02-002 - IN THE MATTER OF THE COMPLAINT FILED BY MARK AND JOI HASZ, MENNO, SOUTH DAKOTA, AGAINST MCI WORLDCOM REGARDING FALSE AND MISLEADING RATE INFORMATION
CT02-003 - IN THE MATTER OF THE COMPLAINT FILED BY LINDA BARKER, SIOUX FALLS, SOUTH DAKOTA, AGAINST AT&T COMMUNICATIONS OF THE MIDWEST, INC. REGARDING INCREASED RATES AND FAILURE TO DISCONNECT
CT02-004 - IN THE MATTER OF THE COMPLAINT FILED BY ST. MARY'S HEALTHCARE CENTER, PIERRE, SOUTH DAKOTA, AGAINST MCLEODUSA TELECOMMUNICATIONS SERVICES, INC. AND QWEST CORPORATION REGARDING NO SERVICE AND DELAYED REPAIR
CT02-005 - IN THE MATTER OF THE COMPLAINT FILED BY JACKIE DANIELS, SIOUX FALLS, SOUTH DAKOTA, AGAINST AT&T COMMUNICATIONS OF THE MIDWEST, INC. AND QWEST CORPORATION REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT02-006 - IN THE MATTER OF THE COMPLAINT FILED BY LILLIAN R. LEHI, HURON, SOUTH DAKOTA, AGAINST IDT AMERICA, CORP. AND WEBNET COMMUNICATIONS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT02-007 - IN THE MATTER OF THE COMPLAINT FILED BY KOEHN MARKETING, INC., WATERTOWN, SOUTH DAKOTA, AGAINST QWEST CORPORATION AND MCLEODUSA TELECOMMUNICATIONS SERVICES, INC. REGARDING POOR CUSTOMER SERVICE
CT02-008 - IN THE MATTER OF THE COMPLAINT FILED BY TYLER AND DEE HAUGEN, STURGIS, SOUTH DAKOTA, AGAINST QWEST CORPORATION REGARDING UNAUTHORIZED BILLING FOR SERVICES AND POOR QUALITY OF CUSTOMER SERVICE
CT02-009 - IN THE MATTER OF THE COMPLAINT FILED BY DONALD L. BEANER, PARKER, SOUTH DAKOTA, AGAINST EXCEL TELECOMMUNICATIONS, INC. AND MCI AND SIOUX VALLEY TELEPHONE COMPANY REGARDING UNAUTHORIZED BILLING FOR SERVICES AND FAILURE TO SWITCH PROVIDERS
CT02-010 - IN THE MATTER OF THE COMPLAINT FILED BY CHERYL WILLIAMS, GREGORY, SOUTH DAKOTA, AGAINST DIRECT ONE COM.LONG DISTANCE, PAYSYSTEMS.COM AND LONG DISTANCE USA REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT02-011 - IN THE MATTER OF THE COMPLAINT FILED BY SCOTT VANDER MEULEN, BROOKINGS, SOUTH DAKOTA, AGAINST AT&T COMMUNICATIONS OF THE MIDWEST, INC. REGARDING A BILLING DISPUTE
CT02-012 - IN THE MATTER OF THE COMPLAINT FILED BY WAYNE AND DONNA WEIG, LEOLA, SOUTH DAKOTA, AGAINST MCIWORLDCOM REGARDING DECEITFUL TELEMARKETING PRACTICES
CT02-013 - IN THE MATTER OF THE COMPLAINT FILED BY CHARLENE LUND ON BEHALF OF SDCASAA, PIERRE, SOUTH DAKOTA, AGAINST MCIWORLDCOM AND QWEST CORPORATION REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT02-014 - IN THE MATTER OF THE COMPLAINT FILED BY VERNE THORSTENSON, RAPID CITY, SOUTH DAKOTA, AGAINST QWEST CORPORATION REGARDING CONTINUED BILLING
CT02-015 - IN THE MATTER OF THE COMPLAINT FILED BY DONALD SIDLE, RAPID CITY, SOUTH DAKOTA, AGAINST QWEST CORPORATION REGARDING A BILLING DISPUTE
CT02-016 - IN THE MATTER OF THE COMPLAINT FILED BY BETTY ANDERSON, SPEARFISH, SOUTH DAKOTA, AGAINST NETWORK COMMUNICATIONS INTERNATIONAL CORP. REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT02-017 - IN THE MATTER OF THE COMPLAINT FILED BY QUALITY INN, RAPID CITY, SOUTH DAKOTA, AGAINST MCLEODUSA TELECOMMUNICATIONS SERVICES, INC. REGARDING FAILURE TO PROVIDE SERVICE
CT02-018 - IN THE MATTER OF THE COMPLAINT FILED BY THE LOYAL ORDER OF MOOSE, BELLE FOURCHE, SOUTH DAKOTA, AGAINST UKI COMMUNICATIONS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT02-019 - IN THE MATTER OF THE COMPLAINT FILED BY EILEEN NELSON, SIOUX FALLS, SOUTH DAKOTA, AGAINST MCLEODUSA TELECOMMUNICATIONS SERVICES, INC. REGARDING A BILLING DISPUTE
CT02-020 - IN THE MATTER OF THE COMPLAINT FILED BY BRUCE OLSON, RAPID CITY, SOUTH DAKOTA, AGAINST AT&T COMMUNICATIONS OF THE MIDWEST, INC. REGARDING UNAUTHORIZED BILLING FOR SERVICES
CT02-022 - IN THE MATTER OF THE COMPLAINT FILED BY MARK AND SUE CICHOS, PIERRE, SOUTH DAKOTA, AGAINST UKI COMMUNICATIONS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT02-023 - IN THE MATTER OF THE COMPLAINT FILED BY LEROY HILL LAW OFFICE, BELLE FOURCHE, SOUTH DAKOTA, AGAINST QWEST CORPORATION REGARDING BILLING, POOR SERVICE, DISCONNECT AND PHONE BOOK LISTING
CT02-024 - IN THE MATTER OF THE COMPLAINT FILED BY DENNIS SEVER, ADMINISTRATOR, ON BEHALF OF BETHANY LUTHERAN HOME, SIOUX FALLS, SOUTH DAKOTA, AGAINST MCLEODUSA TELECOMMUNICATIONS SERVICES, INC. REGARDING CONTRACT AND BILLING DISPUTE
CT02-025 - IN THE MATTER OF THE COMPLAINT FILED BY SUNNY HOLLOWAY ON BEHALF OF MAINSTREET DANCE, FORT PIERRE, SOUTH DAKOTA, AGAINST MCLEODUSA TELECOMMUNICATIONS SERVICES, INC. REGARDING A CONTRACT DISPUTE
CT02-026 - IN THE MATTER OF THE COMPLAINT FILED BY JUDY CALLAWAY ON BEHALF OF MIDWEST TIRE AND MUFFLER, INC., RAPID CITY, SOUTH DAKOTA, AGAINST MCLEODUSA TELECOMMUNICATIONS SERVICES, INC. REGARDING POOR QUALITY OF CUSTOMER SERVICE, FAILURE TO TRANSFER SERVICE TO NEW CARRIER AND DISPUTED BILLING
CT02-027 - IN THE MATTER OF THE COMPLAINT FILED BY JUDITH MCFARLAND, SIOUX FALLS, SOUTH DAKOTA, AGAINST MCLEODUSA TELECOMMUNICATIONS SERVICES, INC. REGARDING BILLING, DELAY IN DISCONNECT AND POOR CUSTOMER SERVICE
CT02-028 - IN THE MATTER OF THE COMPLAINT FILED BY SHARON GRAY, VERMILLION, SOUTH DAKOTA, AGAINST UKI COMMUNICATIONS, INC. REGARDING UNAUTHORIZED SWITCHING OF SERVICE
CT02-029 - IN THE MATTER OF THE COMPLAINT FILED BY VIRGINIA CRAW, PIERRE, SOUTH DAKOTA, AGAINST MCLEODUSA TELECOMMUNICATIONS SERVICES, INC. REGARDING DELAYED SERVICE AND BILLING
CT02-030 - IN THE MATTER OF THE COMPLAINT FILED BY JEANETTE STEARNS ON BEHALF OF LANGE & SPEIDEL BOOKKEEPING & TAX SERVICE, BELLE FOURCHE, SOUTH DAKOTA, AGAINST QWEST CORPORATION REGARDING BILLING
CT02-031 - IN THE MATTER OF THE COMPLAINT FILED BY LYLE D. DABBERT ON BEHALF OF BROWN & SAENGER, SIOUX FALLS, SOUTH DAKOTA, AGAINST QWEST CORPORATION REGARDING BILLING
CT02-032 - IN THE MATTER OF THE COMPLAINT FILED BY ROBERT A. FOGG, JR., MARTIN, SOUTH DAKOTA, AGAINST CELLULARONE REGARDING BILLING
CT02-033 - IN THE MATTER OF THE COMPLAINT FILED BY DENISE HAERTER, SIOUX FALLS, SOUTH DAKOTA, AGAINST MCIWORLDCOM AND QWEST CORPORATION REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT02-034 - IN THE MATTER OF THE COMPLAINT FILED BY JOHN M. RICE ON BEHALF OF RICE INSURANCE AGENCY, INC., SIOUX FALLS, SOUTH DAKOTA, AGAINST MCLEODUSA TELECOMMUNICATIONS SERVICES, INC. REGARDING TELEPHONE BOOK LISTING, POOR SERVICE, CONTRACT DISPUTE AND NO LONG DISTANCE OR 800 NUMBER SERVICE
CT02-035 - IN THE MATTER OF THE COMPLAINT FILED BY SHARON AND ROBERT HERRICK, EMERY, SOUTH DAKOTA, AGAINST SPRINT COMMUNICATIONS COMPANY, L.P. REGARDING UNAUTHORIZED SWITCHING OF SERVICES
CT02-036 - IN THE MATTER OF THE COMPLAINT FILED BY AL LEIBMAN, SIOUX FALLS, SOUTH DAKOTA, AGAINST QWEST CORPORATION REGARDING A BILLING DISPUTE
CT02-038 - IN THE MATTER OF THE COMPLAINT FILED BY KRISTA HEEREN-GRABER ON BEHALF OF S.D. NETWORK AGAINST FAMILY VIOLENCE & SEXUAL ASSAULT, SIOUX FALLS, SOUTH DAKOTA, AGAINST MCLEODUSA TELECOMMUNICATIONS SERVICES, INC. REGARDING A CONTRACT DISPUTE
