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South Dakota Public Utilities Commission Meeting
Wednesday, May 17, 2000; 1:30 P.M.
State Capitol Building, Room 464, Pierre, South Dakota
NOTE: If you wish to join this meeting by conference call, please contact the Commission at 605-773- 3201 by 5:00 p.m. on May 16, 2000.
NOTE: Notice is further given to persons with disabilities that this Commission meeting is being held in a physically accessible place. If you have special needs, please notify the Commission and we will make all necessary arrangements.
ADDENDUM TO THE AGENDA
Consumer Issues
On January 10, 2000, the Commission received a complaint filed by Julie Roesler on behalf of Sleep Inn, Sioux Falls, South Dakota, against Sprint Communications Company L.P. regarding unauthorized disconnection and unauthorized switching of services. The complainant alleges that from September 20 through October 8, 1999, all the phones lines, including the fax line, at the Sleep Inn Hotel were inoperable. When trying to make a call, a recording was heard that stated, "You are not a Sprint customer; to become a customer please call this number to enroll." The complainant also alleges they were switched from AT&T to Sprint without authorization. The complainant is requesting that the $10.26 in Sprint charges be removed from their bill. In addition they are requesting that the Commission impose a fine of $1,000.00 per phone line in accordance with the slamming law. The complainant alleges that future revenue from irate guests was lost, as well as opportunities to bid on hotel rates for future events held in Sioux Falls. "Unfortunately, I cannot place an honest or accurate value on lost business. But some compensation would be nice, as I consider this business interruption." Probable cause was found against Sprint at the February 2, 2000, regular meeting. On March 6, 2000, the Commission received a request to add McLeodUSA and U S WEST Communications. The matter was heard at the March 28, 2000, meeting. On May 4, 2000, Sprint filed its Revised Answer and Renewed Request for Addition of Other Parties. A hearing is scheduled for May 31, 2000, at 1:30pm in the State Capitol in Pierre, South Dakota.
TODAY, shall the Commission grant Sprint's motion to add McLeod and U S WEST? AND, does the Commission find probable cause of an unlawful or unreasonable act, rate, practice or omission to go forward with this complaint and serve it upon McLeod and U S WEST?
Sue Cichos
Deputy Executive Director
May 16, 2000
