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South Dakota Public Utilities Commission
WEEKLY FILINGS
For the Period of May 2, 2002 through May 8, 2002
If you need a complete copy of a filing faxed, overnight expressed, or mailed to you, please contact Delaine Kolbo within five business days of this report. Phone: 605-773-3705 Fax: 605-773-3809
CONSUMER COMPLAINT
Complainant states that although South Dakota had a mild winter in 2002, he noticed an increase in his billing on his February 11, 2002, electric statement. Complainant requested that the company reread the meter. After NorthWestern reread the meter, the company stated that the original reading was correct. Complainant then noticed a substantial increase in his natural gas usage. Complainant believes that NorthWestern has made a serious mistake with his billing by over reading his meters and fraudulently taking money from him and the low income energy assistance program. If Complainant's charges are substantiated, Complainant feels that all NorthWestern meter readers should be required to take a drug and alcohol test, thoroughly inspect the devices that are used to read the meters and repay or credit his account or low income energy assistance account.
Staff Analyst: Mary Healy
Staff Attorney: Kelly Frazier
Date Docketed: 05/02/02
Intervention Deadline: N/A
Complainant states that in 1995, he received a Caller ID unit from Qwest and returned the unit because he did not want the added feature on his phone service. Since 1995, Qwest has been charging him for Caller ID service. The charge was not noticed until recently when his daughter was reviewing his monthly Qwest bill. Complainant is requesting a full refund of all the money he has paid Qwest for a service he did not use.
Staff Analyst: Mary Healy
Staff Attorney: Karen Cremer
Date Docketed: 05/08/02
Intervention Deadline: N/A
TELECOMMUNICATIONS
AmeriTel Prepaid, LLC is seeking a Certificate of Authority to provide local exchange telecommunications services in South Dakota. The applicant intends to provide a full range of services on a resale basis.
Staff Analyst: Keith Senger
Staff Attorney: Kelly Frazier
Date Docketed: 05/03/02
Intervention Deadline: 05/24/02
RDST, Inc. was granted a Certificate of Authority in docket TC99-044, subject to the condition that RDST continuously maintain a $25,000 surety bond. RDST is requesting relief from the Commission's bond requirement by accepting restrictions on prepaid cards, advanced payments and deposits. On May 7, 2002, RDST filed revised tariff sheets with the Commission.
Staff Analyst: Dave Jacobson
Staff Attorney: Karen Cremer
Date Docketed: 05/07/02
Intervention Deadline: N/A
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