Commission Weekly Filings | previous page
South Dakota Public Utilities Commission
WEEKLY FILINGS
For the Period of January 17, 2002 through January 23, 2002
If you need a complete copy of a filing faxed, overnight expressed, or mailed to you, please contact Delaine Kolbo within five business days of this filing. Phone: 605-773-3705 Fax: 605-773-3809
CONSUMER COMPLAINTS
Dalton Huber, Complainant's representative, states that the Hospital lost incoming telephone service on January 11, 2002, and it was not restored until January 14, 2002. Complainant's representative made at least 12 phone calls to McLeod and Qwest to get service restored and was told that it would not be restored until January 14, 2002. Complainant requests full disclosure as to what caused the problem and what prevented immediate repair and that the companies disclose what steps are planned to prevent this problem in the future. Complainant feels if the companies cannot fix this problem to prevent this from happening again, they should not be allowed to provide telephone service to an emergency facility that requires the need for phone service 24 hours a day.
Staff Analyst: Mary Healy
Staff Attorney: Karen E. Cremer
Date Docketed: January 17, 2002
Intervention Deadline: N/A
Complainant states that she did not authorize AT&T as her long distance provider. Complainant requests that she be reimbursed for all charges she has paid for the unauthorized switch and that she receive the highest amount of compensation allowed under the law.
Staff Analyst: Mary Healy
Staff Attorney: Karen E. Cremer
Date Docketed: January 23, 2002
Intervention Deadline: N/A
You may receive this listing and other PUC publications via our Web site or via internet e-mail.
You may subscribe or unsubscribe to the PUC mailing lists at http://www.puc.sd.gov
