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South Dakota Public Utilities Commission
WEEKLY FILINGS
For the Period of July 12, 2001 through July 18, 2001
If you need a complete copy of a filing faxed, overnight expressed, or mailed to you, please contact Delaine Kolbo within five business days of this filing. Phone: 605-773-3705 Fax: 605-773-3809
CONSUMER COMPLAINTS
Complainant states that her credit card was charged for unauthorized billing by Direct One Com.Long Distance. She states that she has never heard of the company and does not want their service. Complainant requests that the company not be allowed to do business in South Dakota, that the Commission fine Direct One for the harassment and fraud to the Complainant.
Staff Analyst: Mary Healy
Staff Attorney: Kelly Frazier
Date Filed: 7/12/01
Intervention Deadline: N/A
Complaint alleges the delayed installation of phone lines is due to poor customer service, ineffective procedures and failure to communicate with her. Complainant alleges that the many delays in installation and the loss of phone services resulted in costs to the business. The complainant requests reimbursement for the costs associated with the delay and in improved customer service to include getting service in a more timely fashion and providing the customer with a written guideline of when service can be expected.
Staff Analyst: Charlene Lund
Staff Attorney: Kelly Frazier
Date Docketed: 07/12/01
Intervention Deadline: NA
The Complainants state that they were billed for unauthorized service by MCI WorldCom. The Complainants indicate that they ceased using MCI's T1s on or about May 31, 2001 and that the billing in dispute is for T1 service from July 7 through August 6, 2001. Complainants request $1,000.00 for the unauthorized billing, that the invoice be ruled as invalid, and an imposition of a civil penalty.
Staff Analyst: Heather Forney
Staff Attorney: Karen Cremer
Date Docketed: 07/18/01
Intervention Deadline: N/A
The Complainants state that they were billed for unauthorized service by MCI WorldCom. The Complainants indicate that they ceased using MCI's long distance service several weeks prior to the issuing of the invoice and that the billing in dispute is for Toll Free Service from June 1 through June 25, 2001. Complainants request $1,000.00 for the unauthorized billing, that the invoice be ruled as invalid, and an imposition of a civil penalty.
Staff Analyst: Heather Forney
Staff Attorney: Karen Cremer
Date Docketed: 07/18/01
Intervention Deadline: N/A
ELECTRIC
West River Electric Association, Inc. (WREA) is proposing to construct a 115 kilovolt transmission line north of Rapid City, South Dakota. WREA has determined that it needs to obtain a 115 kilovolt power connection from Western Area Power Administration and run it into a switchyard where WREA would then take the 115 kilovolt line out of the switchyard and run it approximately 2 miles to a distribution substation. WREA is seeking a determination from the Commission as to whether or not the proposed project falls within the SDCL 49-41B-2.1 definition of a transmission line and associated facility, thereby requiring a South Dakota Public Utilities Commission permit.
Staff Analyst: Michele Farris
Staff Attorney: Karen Cremer
Date Docketed: 07/16/01
Intervention Deadline: N/A
TELECOMMUNICATIONS
Application by OneStar Long Distance, Inc. and CRG International, d/b/a Network One, to transfer their Certificates of Authority to operate as telecommunications companies in South Dakota to OneStar Communications, LLC. OneStar Communications, LLC also requests a waiver of certain Administrative Rules which require authorization by customers for a change in telecommunications providers.
Staff Analyst: Dave Jacobson
Staff Attorney: Kelly Frazier
Legal Intern: Sarah Sharp
Date Filed: 07/17/01
Intervention Deadline: 08/03/01
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