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South Dakota Public Utilities Commission
WEEKLY FILINGS
For the Period of April 20, 2000 through April 26, 2000
If you need a complete copy of a filing faxed, overnight expressed, or mailed to you, please contact Delaine Kolbo within five business days of this filing.
Phone: 605-773-3705 Fax: 605-773-3809
CONSUMER COMPLAINTS
The complainant alleges multiple issues regarding the NorthWestern Public Service Company billings and billing practices for electric service. The complainant requests numerous remedies to include: compensation from NorthWestern Public Service Company; for the Public Utilities Commission to assess fines against NWPS for its practices and other corrective measures to address the issues.
Staff Analyst: Charlene Lund
Staff Attorney: Karen Cremer
Date Docketed: 04/25/00
Intervention Date: NA
The Complainant alleges that she received a telemarketing call concerning OLS services and refused the offer. The switch was made without authorization. For a resolution the Complainant requests reimbursement for all charges, plus compensation for time and stress.
Staff Analyst: Leni Healy
Staff Attorney: Karen Cremer
Date Docketed: 04/20/00
Intervention Deadline: NA
CT00-063 In the Matter of the Complaint filed by Tim and Kay Trooien, White, South Dakota, against HBS Billing Services and Business Options, Inc. Regarding Unauthorized Switching of Services and Unauthorized Billing for Services.
The complainants allege they received a phone bill in March, 2000, with long distance charges from HBS Billing Services from December 1, 1999 to January 15, 2000. The complainants did not recognize HBS Billing Services and report that neither authorized a change in telephone service. The complainants request that HBS Billing Services be penalized to the full extent of the law for the unlawful change in long distance services. The complainants request that the PUC force HBS Billing Services to fully reimburse them with a billing refund and the $1000.00 compensation.
Staff Analyst: Charlene Lund
Staff Attorney: Camron Hoseck
Date Docketed: 04/20/00
Intervention Deadline: NA
The complainant, Steve Paulson, Business Manager for Yankton Janitorial Supply alleges that he noticed the phone service had been switched on the 1/25/00 phone bill. He identified charges from OANC and U S Republic Communications. The complainant states that the only person authorized to switch providers is the business owner, Dixie Church. Ms. Church confirmed that she did not authorize a switch in long distance services. The complainant requests that the PUC talk to U S Republic and get them off of their phone bill and have U S Republic pay for the $50.56 phone charges and other fines the state laws deem.
Staff Analyst: Charlene Lund
Staff Attorney: Camron Hoseck
Date Docketed: 04/20/00
Intervention Deadline: NA
The Complainant states that her out-of-state long distance service was switched without authorization on February 24, 2000. She requests that "the Public Utilities Commission should enforce the stiffest fines and penalties to stop the long distance phone companies from changing anyone's service without permission."
Staff Analyst: Leni Healy
Staff Attorney: Camron Hoseck
Date Docketed: 04/25/00
Intervention Deadline: NA
The complainants allege that the long distance service to their business was switched by CEO Telecom/ LD Service, Long Distance Service and Business Options, Inc./Home Owners Long Distance without their authorization. The complainants request that the identified companies be prosecuted to the full extent of the South Dakota law.
Staff Analyst: Charlene Lund
Staff Attorney: Camron Hoseck
Date Docketed: 04/25/00
Intervention Date: NA
The Complainant alleges that through a deceptive telemarketing call, her long distance service was switched. The Complainant did not receive the rates or plan as outlined by the telemarketer. The Complainant is seeking the maximum fines as compensation.
Staff Analyst: Leni Healy
Staff Attorney: Karen Cremer
Date Docketed: 04/25/00
Intervention Deadline: NA
ELECTRIC
EL00-012 In the Matter of the Filing by MidAmerican Energy Company for Approval of Tariff Revisions.
MidAmerican Energy Company is proposing to add a provision to the Electric Tariff Rules and Regulations. The new provision is for diversion of electric service.
Staff Analyst: Keith Senger
Staff Attorney: Karen Cremer
Date Docketed: 04/25/00
Intervention Deadline: N/A
GAS AND ELECTRIC
The Dunham Company has filed a request for a variance from Administrative Rules of South Dakota (ARSD) 20:10:26:04(6) for the Proposed River Centre Office Building in Sioux Falls, South Dakota. The proposal includes one electric and gas meter serving the first four floors with four or five additional gas and electric submeters for the condominium units on the fifth floor.
Staff Analyst: Michele Farris, Martin Bettman
Staff Attorney: Camron Hoseck
Date Docketed: 04/24/00
Intervention Deadline: 05/12/00
TELECOMMUNICATIONS
As a result of a recent annexation to the City of Brookings, the Commission received a filing from the City of Brookings Telephone d/b/a Swiftel Communications for approval to include property recently annexed in its exclusive franchise territory. The service territory change includes the South East Quarter of the North East Quarter of Section 34, T110N, R50W; Outlot 5 in the South East Quarter of Section 15, T110N, R50W all in the County of Brookings, South Dakota; and Blocks 4,5, and 6, Freeland Addition in the South East Quarter of Section 18, T110N, R49W. The request is made pursuant to SDCL 49-31-21.
Staff Analyst: Michele Farris
Staff Attorney: Karen Cremer
Date Docketed: 04/21/00
Intervention Deadline: 05/12/00
Advanced TelCom Group, Inc. submitted an application on April 25 to provided resold and facilities-based local exchange and interexchange telecommunications services in South Dakota. The applicant intends to market services to primarily small to mid-sized businesses and residential customers.
Staff Analyst: Heather Forney
Staff Attorney: Camron Hoseck
Date Docketed: 04/25/00
Intervention Deadline: 05/12/00
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