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South Dakota Public Utilities Commission
WEEKLY FILINGS
For the Period of March 16, 2000 through March 22, 2000

If you need a complete copy of a filing faxed, overnight expressed, or mailed to you, please contact Delaine Kolbo within five business days of this filing.
Phone: 605-773-3705 Fax: 605-773-3809

CONSUMER COMPLAINTS

CT00-048 In the Matter of the Complaint filed by Bobbie Burnham, Sioux Falls, South Dakota, against McLeodUSA Telecommunications Services, Inc. Regarding a Delay in the Installation of Services.

The complainant alleges that her phone service was ordered on 01/04/00 and not connected after two months due to delays caused by home address errors, U S WEST switch upgrades and phone box repairs inside and outside of the house. She feels that two months is unacceptable and that McLeodUSA's failure to follow through with scheduled dates of installation has caused emotional distress and she is requesting to be credited and awarded for inconvenience and stress.

Staff Analyst: Charlene Lund
Staff Attorney: Karen Cremer
Dated Docketed: 03/17/00
Intervention Deadline: NA

CT00-049 In the Matter of the Complaint filed by Kathleen Godfrey, Sioux Falls, South Dakota, against AT&T Communications of the Midwest, Inc. Regarding Unauthorized Switching of Services.

The Complainant alleges that after disconnecting service from AT&T, her service was switched back to AT&T without authorization twice. The Complainant requests that the PUC "will take up this issue and prosecute AT&T for their unprofessional and illegal activities."

Staff Analyst: Leni Healy
Staff Attorney: Karen Cremer
Date Docketed: 03/22/00
Intervention Deadline: NA

CT00-050 In the Matter of the Complaint filed by Gary R. and Victoria A. Witcher, Watertown, South Dakota, against U S WEST Communications, Inc. and AT&T Communications of the Midwest, Inc. Regarding Failure to Switch Services and Unauthorized Charges.

The complainants indicate that they cancelled their long distance services with AT&T for two phone lines on 09/24/99 and they received a bill from AT&T in February, 2000. The complainants are alleging that either U S WEST failed to order the cancellation or AT&T mishandled the request to cancel the account. If U S WEST was at fault, the complainants are requesting an apology; if AT&T is at fault, the complainants are requesting that this be treated as slamming, since it is services against their authorization.

Staff Analyst: Charlene Lund
Staff Attorney: Camron Hoseck
Date Docketed: 03/22/00
Intervention Deadline: NA

ELECTRIC

EL00-009 In the Matter of the Petition of Northwestern Public Service for Approval of Plan to Utilize its Adjustment Clause to Credit Customers for Arbitration Award Less Costs.

Northwestern Public Service Company petitions the South Dakota Public Utilities Commission for approval to utilize its Fuel Adjustment Clause to pass-through arbitration costs that have resulted in savings to retail customers.

Staff Analyst: Michele Farris
Staff Attorney: Camron Hoseck
Date Docketed: 03/20/00
Intervention Deadline: 04/07/00

TELECOMMUNICATIONS

TC00-057 In the Matter of the Application of Volunteer & Information Center for the Assignment of the N11 Dialing Code of 211 to Provide Free Information and Referrals to Community Service Organizations.

The Volunteer & Information Center (VIC) has filed an application for the assignment of the 211 dialing code to VIC=s HELPline. HELPline is a 24-hour information/crisis telephone line that provides the general public with access to community resources. VIC proposes that this service would be available for the following Sioux Falls center office codes: 241, 321, 322, 330, 331, 332, 333, 334, 335, 336, 338, 339, 351, 357, 359, 360, 361, 362, 366, 367, 370, 371, 373, 430, 444, 575, 929, 940, 978, 988.

Staff Analyst: Keith Senger
Staff Attorney: Karen Cremer
Date Docketed: 03/16/00
Intervention Deadline: 04/07/00

TC00-058 In the Matter of the Filing for Approval of an Interconnection Agreement between U S WEST Communications, Inc. and Integra Telecom of South Dakota, Inc.

An interconnection agreement between Integra Telecom of South Dakota, Inc. and U S WEST Communications, Inc. has been filed with the Commission for approval pursuant to 46 U.S.C. Section 252(e). The agreement purports to adopt, in its entirety, a previously negotiated and approved JATO Communications Corp. interconnection agreement which was approved by the Commission on December 8, 1999, Docket No. TC99-103.

Staff Attorney: Camron Hoseck
Date Docketed: 03/17/00
Intervention Deadline: 04/07/00

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