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South Dakota Public Utilities Commission
WEEKLY FILINGS
For the Period of December 16, 1999 through December 22, 1999
If you need a complete copy of a filing faxed, overnight expressed, or mailed to you, please contact Delaine Kolbo within five business days of this filing.
Phone: 605-773-3705 Fax: 605-773-3809
CONSUMER COMPLAINTS
On December 14, 1999, the Commission received a complaint from Myrna Mork of Pierpont, South Dakota, against One Star regarding unauthorized switching of services. The complainant alleges that her long distance provider was switched to One Star without her authorization.
Staff Analyst: Keith Senger
Staff Attorney: Camron Hoseck
Date Received: 12/14/99
Date Filed: 12/16/99
Intervention Date: N/A
The Complainants indicate that they received two calls concerning their telephone service and that they indicated they did not want to switch. When they received their billings, they were assessed change fees and toll charges from OLS, Inc.
Staff Analyst: Leni Healy
Staff Attorney: Karen Cremer
Date Received and Filed: 12/17/99
Intervention Date: NA
The complainant states that an unauthorized switch was made from AT&T to US Republic Communications, Inc. Complainant requests reimbursement from US Republic Communications, Inc. for all charges that were wrongfully billed to him. He also wants to have his interstate long distance service switched back to AT&T, and any fees or fines imposed to keep them from doing this again.
Staff Analyst: Michele Farris
Staff Attorney: Camron Hoseck
Date Received and Filed: 12/17/99
Intervention Deadline: NA
The complainant states that an unauthorized switch was made from AT&T to Preferred Billing. Complainant requests reimbursement from Preferred Billing for all charges that were wrongfully billed to him. He also wants to have his interstate long distance service switched back to AT&T, and any fees or fines imposed to keep them from doing this again.
Staff Analyst: Michele Farris
Staff Attorney: Camron Hoseck
Date Received and Filed: 12/17/99
Intervention Deadline: NA
The Complainant indicates that as a result of deceptive telemarketing, her long distance service was switched.
Staff Analyst: Leni Healy
Staff Attorney: Karen Cremer
Date Received and Filed: 12/20/99
Intervention Deadline: NA
The Complainant claims that she was contacted by someone representing themselves as U S WEST employees who assured her that no changes would be made. Her service was switched as a result of that call. The Complainant wants all charges refunded and OLS's service restricted.
Staff Analyst: Leni Healy
Staff Attorney: Karen Cremer
Date Received and Filed: 12/20/99
Intervention Date: NA
The Complainant indicates that his long distance service was switched without his authorization. For relief, the Complainant requests that the Commission apply all appropriate rules and laws.
Staff Analyst: Heather Forney
Staff Attorney: Camron Hoseck
Dated Received and Filed: 12/20/99
Intervention Deadline: NA
The Complainant claims he was offered 5 cents per minute for interstate long distance. Later he was told it would be 9 cents per minute decreasing to 5 cents per minute depending on the length of the call. He was also charged for calls which were not answered. The Complainant requests that the company be investigated.
Staff Analyst: Leni Healy
Staff Attorney: Camron Hoseck
Date Received and Filed: 12/22/99
Intervention Deadline: NA
ELECTRIC
EL99-020 In the Matter of the Filing by MidAmerican Energy Company for Approval of Tariff Revisions.
MidAmerican Energy Company is filing to revise the South Dakota Electric Tariff No. 1 to add energy and maintenance price codes for the 70-watt, 100-watt and 1000-watt High Pressure Sodium outdoor lights.
Staff Analyst: Keith Senger
Staff Attorney: Karen Cremer
Date Filed: 12/17/99
Intervention Deadline: 01/07/2000
TELECOMMUNICATIONS
On December 16, 1999, U S WEST Communications, Inc. (U S WEST) filed an application for approval of revisions to its exchange and network services tariff. The purpose of the filing is to introduce a consistent method for applying charges when a customer cancels or defers service.
Staff Analyst: Heather Forney
Staff Attorney: Camron Hoseck
Date Filed: 12/16/99
Intervention Date: 01/07/2000
Qwest Communications Corporation (Qwest) intends to provide facilities-based and resold competitive local exchange services. Qwest requests authority to provide services throughout U S West territories.
Staff Analyst: Keith Senger
Staff Attorney: Karen Cremer
Date Filed: 12/21/99
Intervention Date: 01/07/2000
W2COM International, LLC (W2COM) seeks a Certificate of Authority to provide resold intrastate long distance telecommunication services. W2COM intends to offer Message Toll Service, Incoming 800/888, and Travel Card services throughout South Dakota.
Staff Analyst: Heather Forney
Staff Attorney: Camron Hoseck
Date Filed: 12/22/99
Intervention Date: 01/07/2000
Arrival Communications, Inc. has filed a request for a Certificate of Authority to operate as a provider of resold and facilities-based local exchange and interexchange telecommunications services in South Dakota. Arrival Communications will focus on the provision of digital subscriber line and other advanced services to residential and business customers. Arrival may also provide local dial tone, switched access, and interexchange services.
Staff Analyst: Michele Farris
Staff Attorney: Camron Hoseck
Date Filed: 12/22/99
Intervention Date: 01/07/2000
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