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South Dakota Public Utilities Commission
WEEKLY FILINGS
For the Period of August 5, 1999 through August 11, 1999
If you need a complete copy of a filing faxed, overnight expressed, or mailed to you, please contact Delaine Kolbo within five business days of this filing. Phone: 605-773-3705 Fax: 605-773-3809
CONSUMER COMPLAINTS
The Complainant alleges poor service resulting in outages of several days. The Complainant seeks the following relief: "I feel the Public Utilities needs to investigate U S WEST and put on some pressure so they either upgrade or do something to improve our service."
Staff Analysts: Leni Healy, Michele Farris
Staff Attorney: Karen Cremer
Date Filed: 08/05/99
Invention Deadline: NA
The Complainant was billed for unauthorized service. The Complainant seeks the following relief: "They should be banned from operation."
Staff Analyst: Leni Healy
Staff Attorney: Camron Hoseck
Date Filed: 08/05/99
Intervention Deadline: NA
The Complainant was charged $80 for trouble isolation and believes this charge to be excessive. The Complainant seeks the following relief: "Please do not approve such high rates for services most Americans can't afford."
Staff Analysts: Leni Healy, Keith Senger
Staff Attorney: Camron Hoseck
Date Filed: 08/05/99
Intervention Deadline: NA
The Complainant requested service to their new home and trucking business in a new development in May, 1999. They were promised service on July 14, 1999. The Complainant did not receive service on that date and was not notified by U S WEST until she contacted the company. Several commitments for service have been missed. As a result the Complainant rented office space in Rapid City to run the trucking business. Complete phone service to the office space in Rapid City has also been delayed. The Complainant is seeking damages to compensate for the rented office space in Rapid City, installation costs for the line to the Rapid City office, and related expenses for delay and "total lack of concern for a small South Dakota business."
Staff Analyst: Leni Healy
Staff Attorney: Karen Cremer
Date Filed: 08/05/99
Intervention Deadline: NA
The Complainant submitted a petition, signed by neighbors in his area, claiming poor service. The Complainant seeks the following relief: "U S West (should) be forced to put some good equipment in."
Staff Analysts: Leni Healy, Michele Farris
Staff Attorney: Karen Cremer
Date Filed: 08/06/99
Invention Date: NA
NATURAL GAS
NG99-003 In the Matter of the Filing by MidAmerican Energy Company for Approval of Tariff Revisions.
MidAmerican Energy Company is filing to revise their South Dakota Gas Tariff by adding Subsection 5.10 Excess Flow Valves. The new subsection defines the charges and policies MidAmerican will follow concerning the installation of excess flow valves.
Staff Analyst: Martin Bettmann
Staff Attorney: Camron Hoseck
Date Filed: 08/9/99
Intervention Deadline: 08/27/99
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