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South Dakota Public Utilities Commission
WEEKLY FILINGS
For the Period of July 22, 1999 through July 28, 1999
If you need a complete copy of a filing faxed, overnight expressed, or mailed to you, please contact Delaine Kolbo within five business days of this filing.
Phone: 605-773-3705 Fax: 605-773-3809
CONSUMER COMPLAINTS
The Complainant alleges that personal credit information was disclosed to a third party and that reasonable payment arrangements were not considered. The Complainant seeks the following relief: "I believe I deserve a settlement in this case." The Complainant further seeks disciplinary action against the employee disclosing personal information.
Staff Analyst: Leni Healy
Staff Attorney: Camron Hoseck
Date Filed: 07/12/99
Intervention Deadline: NA
When a utility line was severed during construction, the Complainant called Northern States Power Company at 6:19 PM to report the outage and was told that repair crews were on the way to fix the problem. Based on that information, the Complainant retained his staff at Cherry Creek Grill. After multiple calls to the repair center, the Complainant closed the business at 11:30 PM. Utility repair crews had not arrived. The Complainant is requesting more accurate information concerning repairs from the utility company.
Staff Analysts: Michele Farris/Leni Healy
Staff Attorney: Camron Hoseck
Date Filed: 07/26/99
Intervention Deadline: NA
The Complainants allege that they were billed by Excel Telecommunications for services which they did not authorize. The Complainants are requesting that the Public Utilities Commission take appropriate action because: " I am tired of having to bulldog our phone bills."
Staff Analyst: Leni Healy
Staff Attorney: Camron Hoseck
Date Filed: 07/22/99
Intervention Date: NA
The Complainants allege that they were billed by Sprint for services which they did not authorize. A credit has been issued for the charges. The Complainants are requesting that the Public Utilities Commission take appropriate action because: " I am tired of having to bulldog our phone bills."
Staff Analyst: Leni Healy
Staff Attorney: Karen Cremer
Date Filed: 07/22/99
Intervention Date: NA
The Complainants allege that they were contacted by a Qwest representative to switch long distance service. The local telephone company informed the Complainants that such service was not available to them. The Complainants contacted Qwest to stop the order for service. The Complainants have received billings for the unauthorized services.
Staff Analyst: Leni Healy
Staff Attorney: Jeff Koerselman
Date Filed: 07/26/99.
Intervention Date: NA
The Complainants allege that they were billed by Qwest for services they did not authorize. The Complainants are requesting $1000 in damages and complete forgiveness of the charges.
Staff Analyst: Leni Healy
Staff Attorney: Jeff Koerselman
Date Filed: 7/26/99
Intervention Date: NA
The Complainant reports poor service and multiple outages on the business line for the Funeral Home of the Northern Hills. As a result of poor service he has had to hire personnel to answer the business line from his home. The Complainant is seeking compensation in the amount of $98 to reimburse additional employee expenses the funeral home has incurred due to lack of adequate telephone service.
Staff Analysts: Michele Farris/Leni Healy
Staff Attorney: Camron Hoseck
Date Filed: 07/28/99
Intervention Date: NA
ELECTRIC
EL99-014 In the Matter of the Filing by MidAmerican Energy Company for Approval of Tariff Revisions.
MidAmerican Energy Company is filing to revise the South Dakota Electric Tariff No. 1 to add an energy and maintenance price code for a 400-watt High Pressure Sodium outdoor light.
Staff Analyst: Keith Senger
Staff Attorney: Camron Hoseck
Date Filed: 07/28/99
Intervention Deadline: 08/13/99
TELECOMMUNICATIONS
TransNet Connect, Inc is a reseller who intends to offer 1+ and 101XXXX direct outbound dialing, toll free inbound dialing and travel card intrastate interexchange services on a statewide basis.
Staff Analyst: Keith Senger
Legal Staff: Jeff Koerselman
Date Filed: 07/27/99
Intervention Date: 08/13/99
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