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South Dakota Public Utilities Commission


State Capitol 500 E. Capitol
Pierre, SD 57501-5070
Phone: (605) 773-3705
Fax: (605) 773-3809

These are the telecommunications service filings that the Commission has received for the period of: 01/23/98 through 01/29/98

If you need a complete copy of a filing faxed, overnight expressed, or mailed to you, please contact Delaine Kolbo within five days of this filing.

FORMAL COMPLAINT FILED

TC98-007 The Willow Lake Elevator vs U S WEST Communications.

"The Willow Lake Elevator is in the process of installing a new fully integrated, on-line, real time, computer system. We have several remote locations and one of those locations is Carpenter. The Elevator would like to have a fully dedicated, local line from Carpenter to Willow Lake. The two different telephone companies (ITC and U S WEST) [said] that this could not be done. We live a total of 14 miles from each other and are in the same county, yet we cannot communicate locally." (Staff: SW/CH)


Date Filed: 01/20/98
Intervention Deadline: NA

TC98-008 Galen Waldner vs U S WEST Communications.

"In December of 1997 we tried to hook up to the Internet partially for education benefits for my children and partially for our farming and insurance business. We could not get the internet to work. We could get our information out but could not get the information back because of our phone lines. After talking to people from U S WEST they basically said our service was working well for voice and there was nothing they would do. For the educational benefits for my children and the well being of my businesses we would really like to see the phone lines improved." (Staff: SW/KC)


Date Filed: 01/20/98
Intervention Deadline: NA

TC98-009 Dick Glanzer vs U S WEST Communications.

"We tried to get on the Internet with two different providers, and after much time and aggravation found out that we were unable to get connected because of "antique" phone lines. Can't take advantage of caller ID. When we have a power outage we also lose our telephone. This is dangerous in case of an emergency. Fax machines are extremely slow or sometimes don't work properly. I am on the Board of directors of the Willow Lake Elevator. Carpenter Cenex is a branch of that organization. The distance between the two businesses is only 14 miles, but still there are serious problems with trying to connect computers between the two locations." I ask that the Commission grant the following relief: "Make U S WEST bury new phone lines in the affected area." (Staff: SW/KC)


Date Filed: 01/20/98
Intervention Deadline: NA

TC98-010 Regan Glanzer vs U S WEST Communications.

"I cannot get Caller ID as the phone lines are old and also cannot get on the internet. Also when the electricity goes out the phone goes out so 911 services are gone." I ask that the Commission grant the following relief: "Take necessary steps to correct the problem. Put new phone lines in or whatever it takes. We pay the bills just like the other customers but don't receive as good of service or as many options." (Staff: SW/KC)


Date Filed: 01/20/98
Intervention Deadline: NA

TC98-011 Mike Madsen vs U S WEST Communications.

"We cannot get Caller ID. Phone rings a lot and when you answer no one is there. Can't get our computer on the internet. Phone connection is poor, have a lot of double talk or a lot of static. Would may be like to add a second line and phone company says we can't. When electricity goes out phones die within a couple of hours, so we can't even make emergency calls!" I ask that the Commission grant the following relief: "Look at updating phone lines." (Staff: SW/ KC)


Date Filed: 01/20/98
Intervention Deadline: NA

TC98-012 Claude Glanzer vs U S WEST Communications.

"The U S WEST telephone lines serving our farm cannot supply us with services that we are in need of and are being charged to us on our local phone bill. We cannot get: Internet, Caller ID, or second line. Noisy phone lines. If electricity is cut off "911" won't work." I ask that the Commission grant the following relief: "U S WEST should update or replace old phone lines." (Staff: SW/KC)


Date Filed: 01/20/98
Intervention Deadline: NA

REQUEST FOR CERTIFICATE OF AUTHORITY

TC98-013 Application by Americatel Corporation for a Certificate of Authority to operate as a telecommunications company within the state of South Dakota. (Staff: TS/CH)

"Americatel will offer direct dialed, long distance, casual dial-around 10XXX service on a non- presubscribed basis."


Date Filed: 01/28/98
Intervention Deadline: 02/13/98

EMERGING COMPETITIVE TELECOMMUNICATIONS FILING

TC98-014 U S WEST Communications has filed to change the Uniform Service Order Codes for Gold Line Calling Package C in its Exchange and Network Services Catalog. (Staff: HB/CH)


Date Filed: 01/28/98
Intervention Deadline: 02/13/98