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2002 Complaint Dockets

CC02-001 - In the Matter of the Complaint filed by Alan Schuetz, Parkston, South Dakota, against NorthWestern Public Service Company Regarding Billing
Date Filed: 05/02//02 ♦ Closed: 08/30/02 ♦


CE02-001 - In the Matter of the Complaint filed by Patsy Allyn, Peever, South Dakota, against Otter Tail Power Company Regarding Billing and Tree Damage
Date Filed: 04/02/02 ♦ Closed: 10/28/02 ♦

CE02-002 - In the Matter of the Complaint filed by Tanya Stahl, Huron, South Dakota, against NorthWestern Public Service Company Regarding Denied Service
Date Filed: 07/03/02 ♦ Closed: 08/07/02 ♦

CE02-003 - In the Matter of the Complaint Filed by Todd Cheever on Behalf of Minnehaha County Regional Juvenile Detention Center, Sioux Falls, SD, against Xcel Energy Regarding Disruption of Service Causing Damage to Equipment
Date Filed: 10/11/02 ♦ Closed: 01/03/03 ♦

CN02-001 - In the Matter of the Complaint filed by Roslyn Bullion, Dell Rapids, South Dakota, against MidAmerican Energy Company Regarding a Billing Dispute
Date Filed: 02/04/02 ♦ Closed: 12/10//02 ♦

CN02-002 - In the Matter of the Complaint filed by Kevin Ohm on behalf of Tyler TV & Appliance Inc., Brookings, South Dakota, against NorthWestern Energy Regarding Billing
Date Filed: 08/12/02 ♦ Closed: 09/18/02 ♦

CN02-003 - In the Matter of the Complaint filed by Patti Voigt, Sioux Falls, South Dakota, against Aquila, Inc. f/k/a Peoples Natural Gas Company Regarding Charges Resulting from a Gas Leak
Date Filed: 12/11/02 ♦ Closed: 03/07/03 ♦


CT02-001 - In the Matter of the Complaint filed by Rich Widman, Brookings, South Dakota, against Sprint Communications Company L.P. Regarding Continuous Disconnects and Poor Service
Date Filed: 01/04/02 ♦ Closed: 02/08/02 ♦

CT02-002 - In the Matter of the Complaint filed by Mark and Joi Hasz, Menno, South Dakota, against MCI WorldCom Regarding False and Misleading Rate Information
Date Filed: 01/04/02 ♦ Closed: 03/06/02 ♦

CT02-003 - In the Matter of the Complaint filed by Linda Barker, Sioux Falls, South Dakota, against AT&T Communications of the Midwest, Inc. Regarding Increased Rates and Failure to Disconnect
Date Filed: 01/09/01 ♦ Closed: 04/04/02 ♦

CT02-004 - In the Matter of the Complaint filed by St. Mary's Healthcare Center, Pierre, South Dakota, against McLeodUSA Telecommunications Services, Inc. and Qwest Corporation Regarding No Service and Delayed Repair
Date Filed: 01/17/02 ♦ Closed: 03/06/02 ♦

CT02-005 - In the Matter of the Complaint filed by Jackie Daniels, Sioux Falls, South Dakota, against AT&T Communications of the Midwest, Inc. and Qwest Corporation Regarding Unauthorized Switching of Services
Date Filed: 01/23/02 ♦ Closed: 03/06/02 ♦

CT02-006 - In the Matter of the Complaint filed by Lillian R. Lehi, Huron, South Dakota, against IDT America, Corp. and WebNet Communications, Inc. Regarding Unauthorized Switching of Services
Date Filed: 02/19/02 ♦ Closed: 04/04/02 ♦

CT02-007 - In the Matter of the Complaint filed by Koehn Marketing, Inc., Watertown, South Dakota, against Qwest Corporation and McLeodUSA Telecommunications Services, Inc. Regarding Poor Customer Service
Date Filed: 03/07/02 ♦ Closed: 04/19/02 ♦

CT02-008 - In the Matter of the Complaint filed by Tyler and Dee Haugen, Sturgis, South Dakota, against Qwest Corporation Regarding Unauthorized Billing for Services and Poor Quality of Customer Service
Date Filed: 03/14/02 ♦ Closed: 04/19/02 ♦

CT02-009 - In the Matter of the Complaint filed by Donald L. Beaner, Parker, South Dakota, against Excel Telecommunications, Inc. and MCI and Sioux Valley Telephone Company Regarding Unauthorized Billing for Services and Failure to Switch Providers
Date Filed: 03/18/02 ♦ Closed: 04/19/02 ♦

CT02-010 - In the Matter of the Complaint filed by Cheryl Williams, Gregory, South Dakota, against Direct One Com.Long Distance, Paysystems.Com and Long Distance USA Regarding Unauthorized Billing for Services
Date Filed: 04/11/02 ♦ Closed: 05/16/02 ♦

CT02-011 - In the Matter of the Complaint filed by Scott Vander Meulen, Brookings, South Dakota, against AT&T Communications of the Midwest, Inc. Regarding a Billing Dispute
Date Filed: 04/15/02 ♦ Closed: 08/30/02 ♦

CT02-012 - In the Matter of the Complaint filed by Wayne and Donna Weig, Leola, South Dakota, against MCIWorldCom Regarding Deceitful Telemarketing Practices
Date Filed: 04/25/02 ♦ Closed: 12/29/04 ♦

CT02-013 - In the Matter of the Complaint filed by Charlene Lund on behalf of SDCASAA, Pierre, South Dakota, against MCIWorldCom and Qwest Corporation Regarding Unauthorized Billing for Services
Date Filed: 04/29/02 ♦ Closed: 07/26/02 ♦

CT02-014 - In the Matter of the Complaint filed by Verne Thorstenson, Rapid City, South Dakota, against Qwest Corporation Regarding Continued Billing
Date Filed: 04/30/02 ♦ Closed: 06/07/02 ♦

CT02-015 - In the Matter of the Complaint filed by Donald Sidle, Rapid City, South Dakota, against Qwest Corporation Regarding a Billing Dispute
Date Filed: 05/08/02 ♦ Closed: 07/26/02 ♦

CT02-016 - In the Matter of the Complaint filed by Betty Anderson, Spearfish, South Dakota, against Network Communications International Corp. Regarding Unauthorized Billing for Services
Date Filed: 05/09/02 ♦ Closed: 09/18/02 ♦

CT02-017 - In the Matter of the Complaint filed by Quality Inn, Rapid City, South Dakota, against McLeodUSA Telecommunications Services, Inc. Regarding Failure to Provide Service
Date Filed: 05/15/02 ♦ Closed: 07/23/03 ♦

CT02-018 - In the Matter of the Complaint filed by the Loyal Order of Moose, Belle Fourche, South Dakota, against UKI Communications, Inc. Regarding Unauthorized Switching of Services
Date Filed: 06/12/02 ♦ Closed: 08/07/02 ♦

CT02-019 - In the Matter of the Complaint filed by Eileen Nelson, Sioux Falls, South Dakota, against McLeodUSA Telecommunications Services, Inc. Regarding a Billing Dispute
Date Filed: 06/14/02 ♦ Closed: 10/04/02 ♦

CT02-020 - In the Matter of the Complaint filed by Bruce Olson, Rapid City, South Dakota, against AT&T Communications of the Midwest, Inc. Regarding Unauthorized Billing for Services
Date Filed: 06/14/02 ♦ Closed: 08/30/02 ♦

CT02-021 - In the Matter of the Complaint filed by Christopher A. Cutler on behalf of Recreational Adventures Co., Hill City, South Dakota, against AT&T Communications of the Midwest, Inc. Regarding Failure to Provide Service
Date Filed: 06/17/02 ♦ Closed: 09/26/03 ♦

CT02-022 - In the Matter of the Complaint filed by Mark and Sue Cichos, Pierre, South Dakota, against UKI Communications, Inc. Regarding Unauthorized Switching of Services
Date Filed: 06/19/02 ♦ Closed: 08/07/02 ♦

CT02-023 - In the Matter of the Complaint filed by Leroy Hill Law Office, Belle Fourche, South Dakota, against Qwest Corporation Regarding Billing, Poor Service, Disconnect and Phone Book Listing
Date Filed: 06/25/02 ♦ Closed: 09/18/02 ♦

CT02-024 - In the Matter of the Complaint filed by Dennis Sever, Administrator, on behalf of Bethany Lutheran Home, Sioux Falls, South Dakota, against McLeodUSA Telecommunications Services, Inc. Regarding Contract and Billing Dispute
Date Filed: 06/27/02 ♦ Closed: 08/30/02 ♦

CT02-025 - In the Matter of the Complaint filed by Sunny Holloway on behalf of MainStreet Dance, Fort Pierre, South Dakota, against McLeodUSA Telecommunications Services, Inc. Regarding Contract Dispute
Date Filed: 07/09/02 ♦ Closed: 02/13/03 ♦

CT02-026 - In the Matter of the Complaint filed by Judy Callaway on behalf of Midwest Tire and Muffler, Inc., Rapid City, South Dakota, against McLeodUSA Telecommunications Services, Inc. Regarding Poor Quality of Customer Service, Failure to Transfer Service to New Carrier and Disputed Billing
Date Filed: 07/17/02 ♦ Closed: 12/02/02 ♦

CT02-027 - In the Matter of the Complaint filed by Judith McFarland, Sioux Falls, South Dakota, against McLeodUSA Telecommunications Services, Inc. Regarding Billing, Delay in Disconnect and Poor Customer Service
Date Filed: 08/12/02 ♦ Closed: 09/30/02 ♦

CT02-028 - In the Matter of the Complaint filed by Sharon Gray, Vermillion, South Dakota, against UKI Communications, Inc. Regarding Unauthorized Switching of Services
Date Filed: 08/12/02 ♦ Closed: 09/18/02 ♦

CT02-029 - In the Matter of the Complaint filed by Virginia Craw, Pierre, South Dakota, against McLeodUSA Telecommunications Services, Inc. Regarding Delayed Service and Billing
Date Filed: 08/12/02 ♦ Closed: 09/30/02 ♦

CT02-030 - In the Matter of the Complaint filed by Jeanette Stearns on behalf of Lange & Speidel Bookkeeping & Tax Service, Belle Fourche, South Dakota, against Qwest Corporation Regarding Billing
Date Filed: 08/12/02 ♦ Closed: 12/02/02 ♦

CT02-031 - In the Matter of the Complaint filed by Lyle D. Dabbert on behalf of Brown & Saenger, Sioux Falls, South Dakota, against Qwest Corporation Regarding Billing
Date Filed: 08/12/02 ♦ Closed: 09/18/02 ♦

CT02-032 - In the Matter of the Complaint filed by Robert A. Fogg, Jr., Martin, South Dakota, against CellularOne Regarding Billing
Date Filed: 08/12/02 ♦ Closed: 01/03/03 ♦

CT02-033 - In the Matter of the Complaint filed by Denise Haerter, Sioux Falls, South Dakota, against MCIWorldCom and Qwest Corporation Regarding Unauthorized Switching of Services
Date Filed: 08/22/02 ♦ Closed: 01/03/03 ♦

CT02-034 - In the Matter of the Complaint filed by John M. Rice on behalf of Rice Insurance Agency, Inc., Sioux Falls, South Dakota, against McLeodUSA Telecommunications Services, Inc. Regarding Telephone Book Listing, Poor Service, Contract Dispute and No Long Distance or 800 Number Service
Date Filed: 08/27/02 ♦ Closed: 03/07/03 ♦

CT02-035 - In the Matter of the Complaint filed by Sharon and Robert Herrick, Emery, South Dakota, against Sprint Communications Company L.P. Regarding Unauthorized Switching of Services
Date Filed: 09/03/02 ♦ Closed: 01/28/03 ♦

CT02-036 - In the Matter of the Complaint filed by Al Leibman, Sioux Falls, South Dakota, against Qwest Corporation Regarding a Billing Dispute
Date Filed: 09/09/02 ♦ Closed: 09/30/02 ♦

CT02-037 - In the Matter of the Complaint filed by Len Scherr on behalf of Sammy's Restaurant, Aberdeen, South Dakota, against McLeodUSA Telecommunications Services, Inc. Regarding a Contract Dispute
Date Filed: 09/10/02 ♦ Closed: 04/08/03 ♦

CT02-038 - In the Matter of the Complaint filed by Krista Heeren-Graber on behalf of S.D. Network Against Family Violence & Sexual Assault, Sioux Falls, South Dakota, against McLeodUSA Telecommunications Services, Inc. Regarding a Contract Dispute
Date Filed: 09/27/02 ♦ Closed: 02/13/03 ♦

CT02-039 - In the Matter of the Complaint filed by PrairieWave Community Telephone, Inc. f/k/a Dakota Community Telephone, Inc. and PrairieWave Telecommunications, Inc. f/k/a McLeodUSA Telecom Development, Inc. against Qwest Corporation Regarding Nonpayment of Switched Access Charges, and Other Contract Disputes
Date Filed: 10/16/02 ♦ Closed: 09/05/03 ♦

CT02-040 - In the Matter of the Complaint filed by Debra Gillen, Kimball, SD, against Verizon Wireless Regarding Billing, Contract Dispute and Poor Customer Service
Date Filed: 10/16/02 ♦ Closed: 04/24/03 ♦

CT02-041 - In the Matter of the Complaint filed by Ann Eherhard on Behalf of Terrace Motel, Pierre, SD, against McLeodUSA Telecommunications Services, Inc. Regarding Contract Dispute, Billing, Poor Customer Service, Failure to Block Long Distance, and Other Features as Requested
Date Filed: 10/16/02 ♦ Closed: 04/08/03 ♦

CT02-042 - In the Matter of the Complaint Filed by Brenda and Mark DeGraw, Sioux Falls, SD, against Qwest Corporation and MCI WorldCom Regarding Contract and Billing Dispute
Date Filed: 10/16/02 ♦ Closed: 01/28/03 ♦

CT02-043 - In the Matter of the Complaint filed by Guy and Linda Varud, Sioux Falls, South Dakota, against Qwest Corporation and McLeodUSA Telecommunications Services, Inc. Regarding Wiring Problems
Date Filed: 10/17/02 ♦ Closed: 04/08/03 ♦

CT02-044 - In the Matter of the Complaint filed by Sandy Fenhaus on behalf of Headlines Academy, Inc., Rapid City, South Dakota, against McLeodUSA Telecommunications Services, Inc. Regarding a Contract Dispute
Date Filed: 11/05/02 ♦ Closed: 01/03/03 ♦

CT02-045 - In the Matter of the Complaint filed by Nick Magera on behalf of CR of Sioux Falls, Inc., Sioux Falls, South Dakota, against McLeodUSA Telecommunications Services, Inc. Regarding Poor Customer Service
Date Filed: 11/08/02 ♦ Closed: 05/16/03 ♦

CT02-046 - In the Matter of the Complaint filed by Dr. Dale Gunderson on behalf of Associates of ENT Black Hills, Rapid City, South Dakota, against McLeodUSA Telecommunications Services, Inc. Regarding a Contract Dispute and Yellow Pages Advertising Issues
Date Filed: 12/03/02 ♦ Closed: 01/28/03 ♦

CT02-047 - In the Matter of the Complaint filed by Patricia Bue on behalf of Stockholm Refrigeration, Inc., Stockholm, South Dakota, against QuantumLink Communications Regarding Unauthorized Switching of Services
Date Filed: 12/30/02 ♦ Closed: 05/16/03 ♦