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2001 Complaint Dockets

CC01-001 - In the Matter of the Complaint filed by Sandall B. Grodzin, Aberdeen, South Dakota, against NorthWestern Public Service Company Regarding Disconnection of Utility Service
Date Filed: 06/20/01 ♦ Closed: 08/21/01 ♦

CC01-002 - In the Matter of the Complaint filed by Timmy E. Ainslie, Mitchell, South Dakota, against NorthWestern Public Service Company Regarding Notice to Disconnect and Failure to Establish a Reasonable Payment Plan
Date Filed: 12/04/01 ♦ Closed: 02/08/02 ♦


CE01-001 - In the Matter of the Complaint filed by Rex and Lori Caldwell, Spearfish, South Dakota, against Black Hills Power and Light Company Regarding Easement and Reimbursement Issues
Date Filed: 04/30/01 ♦ Closed: 10/02/01 ♦

CE01-002 - In the Matter of the Complaint filed by Dale Riedlinger, Sioux Falls, South Dakota, against Xcel Energy Regarding Poor Maintenance Service
Date Filed: 08/21/01 ♦ Closed: 01/17/02 ♦


CN01-001 - In the Matter of the Complaint filed by Betty Best on behalf of Best Business Products, Sioux Falls, South Dakota, against MidAmerican Energy Company Regarding the Unauthorized Use of Personal Property
Date Filed: 08/23/01 ♦ Closed: 10/18/01 ♦

CN01-002 - In the Matter of the Complaint filed by Veda J. Boxwell, Sioux Falls, South Dakota, against MidAmerican Energy Company Regarding Refusal to Accept a Reasonable Payment Plan and Disconnection of Services
Date Filed: 09/12/01 ♦ Closed: 12/05/01 ♦


CT01-001 - In the Matter of the Complaint filed by Walter Misemer on behalf of The ConnectionRapid City, South Dakota, against ILD Teleservices, Inc. and NCP, Inc. Regarding Unauthorized Billing for Services
Date Filed: 01/02/01 ♦ Closed: 01/24/01 ♦

CT01-002 - In the Matter of the Complaint filed by Robert E. Ellis, Florence, South Dakota, against OLS, Inc. Regarding Unauthorized Switching of Services
Date Filed: 01/04/01 ♦ Closed: 02/13/01 ♦

CT01-003 - In the Matter of the Complaint filed by Walfrido and Debra Paez, Rapid City, South Dakota, against AT&T Communications of the Midwest, Inc. Regarding Unauthorized Billing for Services
Date Filed: 01/19/01 ♦ Closed: 04/24/01 ♦

CT01-004 - In the Matter of the Complaint filed by Joan Mack, Watertown, South Dakota, against Talk.com Holding Corp. d/b/a The Phone Company Regarding Unauthorized Billing for Services
Date Filed: 02/05/01 ♦ Closed: 04/24/01 ♦

CT01-005 - In the Matter of the Complaint filed by Jerry R. Ourada, Sioux Falls, South Dakota, against WorldCom Regarding Unauthorized Switching of Services
Date Filed: 02/06/01 ♦ Closed: 04/24/01 ♦

CT01-006 - In the Matter of the Complaint filed by John P. Donahoe, Sioux Falls, South Dakota, against WorldCom Regarding Unauthorized Switching of Services
Date Filed: 02/07/01 ♦ Closed: 04/24/01 ♦

CT01-007 - In the Matter of the Complaint filed by Agnes Huebner, Pierre, South Dakota, against Talk.com Holding Corp. d/b/a The Phone Company Regarding Unauthorized Switching of Services
Date Filed;  02/27/01 ♦ Closed: 04/24/01 ♦

CT01-008 - In the Matter of the Complaint filed by David and Rhonda Schwietert, Rapid City, South Dakota, against Broadwing Telecommunications, Inc. and PowerNet Global Communications Regarding Unauthorized Switching of Services
Date Filed: 02/28/01 ♦ Closed: 07/27/01 ♦

CT01-009 - In the Matter of the Complaint filed by Curtis W. Griffin, Sioux Falls, South Dakota, against Qwest Corporation and MCI WorldCom Regarding Unauthorized Switching of Services
Date Filed: 03/02/01 ♦ Closed: 04/24/01 ♦

CT01-010 - In the Matter of the Complaint filed by Robert E. Anderson, Hudson, South Dakota, against AT&T Communications of the Midwest, Inc. Regarding Unauthorized Switching of Services
Date Filed: 03/08/01 ♦ Closed: 06/22/01 ♦

CT01-011 - In the Matter of the Complaint filed by Joanna Gilkerson, Gregory, South Dakota against Excel Telecommunications, Inc. Regarding Delayed Cancellation
Date Filed: 03/13/01 ♦ Closed: 04/24/01 ♦

CT01-012 - In the Matter of the Complaint filed by Richard and Nancie Haggar, Sioux Falls, South Dakota, against WebNet Communications, Inc. Regarding Misrepresenting Rates
Date Filed: 03/16/01 ♦ Closed: 05/11/01 ♦

CT01-013 - In the Matter of the Complaint filed by Oldham Services, Oldham, South Dakota, against AT&T Communications of the Midwest, Inc. Regarding Unauthorized Switching of Services
Date Filed: 03/27/01 ♦ Closed: 05/14/01 ♦

CT01-014 - In the Matter of the Complaint filed by S&S Communications, Aberdeen, South Dakota, against MCIWorldCom Regarding Billing, Poor Service and Unethical Behavior
Date Filed: 04/05/01 ♦ Closed: 04/19/04

CT01-015 - In the Matter of the Complaint filed by Delores Denke, Rapid City, South Dakota, against Qwest Corporation Regarding Deceptive Practice
Date Filed: 04/19/01 ♦ Closed: 06/22/01 ♦

CT01-016 - In the Matter of the Complaint filed by James Abourezk, Sioux Falls, South Dakota, against Direct One Com.Long Distance Regarding Unauthorized Telecommunications Products and Services and Unauthorized Charges
Date Filed: 04/30/01 ♦ Closed: 06/07/02 ♦

CT01-017 - In the Matter of the Complaint filed by Donald E. Lipp, Box Elder, South Dakota, against WebNet Communications, Inc. Regarding Unauthorized Switching of Services
Date Filed: 04/30/01 ♦ Closed: 07/12/01 ♦

CT01-018 - In the Matter of the Complaint filed by Daniel R. Wonnenberg, Brookings, South Dakota, against Sprint Communications Company L.P. Regarding Unauthorized Billing for Services
Date Filed: 04/30/01♦ Closed: 06/22/01 ♦

CT01-019 - In the Matter of the Complaint filed by Larry and Judy Coyle, Pierre, South Dakota, against Qwest Corporation, Touch America Services, Inc. and WebNet Communications, Inc. Regarding Unauthorized Switching of Services
Date Filed: 05/01/01 ♦ Closed: 11/13/01 ♦

CT01-020 - In the Matter of the Complaint filed by Elaine Kohler, Sioux Falls, South Dakota, against AT&T Communications of the Midwest, Inc. Regarding Unauthorized Switching of Services
Date Filed: 05/02/01 ♦ Closed: 06/22/01 ♦

CT01-021 - In the Matter of the Complaint filed by Roxy Rasmussen and Mick Bettmeng, Black Hawk, South Dakota, against U.S. Republic Communications, Inc. Regarding Unauthorized Long Distance Services, Failure to Cancel and Continued Billing
Date Filed: 05/03/01 ♦ Closed: 07/27/01 ♦

CT01-022 - In the Matter of the Complaint filed by Judy C. Foster, Sioux Falls, South Dakota, against WebNet Communications, Inc. and ILD Teleservices, Inc. Regarding Unauthorized Switching of Services
Date Filed: 05/07/01 ♦ Closed: 07/12/01 ♦

CT01-023 - In the Matter of the Complaint filed by Ten Thousand Villages, Sioux Falls, South Dakota, against NCP, Inc. and ILD Teleservices, Inc. Regarding Unauthorized Billing for Services
Date Filed: 05/09/01 ♦ Closed: 06/22/01 ♦

CT01-024 - In the Matter of the Complaint filed by Lawrence Blankenhorn, Flandreau, South Dakota, against MCI WorldCom Regarding Unauthorized Switching of Services and Billing for Services
Date Filed: 05/14/01 ♦ Closed: 07/27/01 ♦

CT01-025 - In the Matter of the Complaint filed by David Artz, Plankinton, South Dakota, against Sprint Communications Company L.P. Regarding Unauthorized Switching of Services
Date Filed: 05/18/01 ♦ Closed: 06/22/01 ♦

CT01-026 - In the Matter of the Complaint filed by Thomas M. Woster, Reliance, South Dakota, against Direct One Com.Long Distance Regarding Unauthorized Telecommunications Charges and Services
Date Filed: 05/21/01 ♦ Closed: 07/27/01 ♦

CT01-027 - In the Matter of the Complaint filed by Empire Plastics, Inc., Sioux Falls, South Dakota, against McLeodUSA Telecommunications Services, Inc. Regarding Deceptive Business Practice
Date Filed: 06/27/01 ♦ Closed: 08/21/01 ♦

CT01-028 - In the Matter of the Complaint filed by Dennis Lindskov dba Automotive Co., Inc., Isabel, South Dakota, against MCI WorldCom Regarding Unauthorized Switching of Services and Billing for Services
Date Filed: 07/03/01 ♦ Closed: 08/21/01 ♦

CT01-029 - In the Matter of the Complaint filed by Gayle G. Fountain, Flandreau, South Dakota, against Direct One Com.Long Distance Regarding Unauthorized Billing for Services
Date Filed: 07/12/01 ♦ Closed: 02/26/02 ♦

CT01-030 - In the Matter of the Complaint filed by Kelli Fuhrmann, Pierre, South Dakota, against McLeodUSA Telecommunications Services, Inc., Regarding Delayed Installation
Date Filed: 07/12/01 ♦ Closed: 08/21/01 ♦

CT01-031 - In the Matter of the Complaint filed by S&S Communications and Les Sumption, Aberdeen, South Dakota, against MCI WorldCom Regarding Unauthorized Billing for Services
Date Filed: 07/18/01 ♦ Closed: 04/19/04

CT01-032 - In the Matter of the Complaint filed by S&S Communications and Les Sumption, Aberdeen, South Dakota, against MCI WorldCom Regarding Unauthorized Billing for Services
Date Filed: 07/18/01 ♦ Closed: 04/19/04

CT01-033 - In the Matter of the Complaint filed by Thomas C. Harbeson, Sioux Falls, South Dakota, against Direct One Com.Long Distance Regarding Unauthorized Billing for Services
Date Filed: 07/19/01 ♦ Closed: 08/21/01 ♦

CT01-034 - In the Matter of the Complaint filed by Holzwarth Sales & Service, Inc., Gettysburg, South Dakota, against Excel Telecommunications, Inc. Regarding Unauthorized Billing for Services
Date Filed: 08/07/01 ♦ Closed: 10/18/01 ♦

CT01-035 - In the Matter of the Complaint filed by Joan M. Horstman, Sioux Falls, South Dakota, against Touch America, Inc. and Sprint Communications Company L.P. Regarding Unauthorized Switching of Services and Billing for Services
Date Filed: 08/07/01 ♦ Closed: 11/13/01 ♦

CT01-036 - In the Matter of the Complaint filed by Barbara Anne Schock, Sioux Falls, South Dakota, against Direct One Com.Long Distance Regarding Unauthorized Billing for Services
Date Filed: 08/07/01 ♦ Closed: 09/27/01 ♦

CT01-037 - In the Matter of the Complaint filed by Gerald Larson, Beresford, South Dakota, against Beresford Municipal Telephone Company, AT&T Communications of the Midwest, Inc. and T-NETIX Telecommunications Services, Inc. Regarding Unauthorized Collect Call Charges
Date Filed: 08/07/01 ♦ Closed: 10/18/01 ♦

CT01-038 - In the Matter of the Complaint filed by Calvin L. Plienis, Sioux Falls, South Dakota, against Direct One Com.Long Distance Regarding Unauthorized Billing for Services
Date Filed: 08/13/01 ♦ Closed: 10/18/01 ♦

CT01-039 - In the Matter of the Complaint filed by Denise Haerter, Sioux Falls, South Dakota, against Midcontinent Communications, Inc. and Qwest Corporation Regarding Unauthorized Switching of Services
Date Filed: 09/07/01 ♦ Closed: 10/31/01 ♦

CT01-040 - In the Matter of the Complaint filed by Berniece Pravecek, Mitchell, South Dakota, against Direct One Com.Long Distance Regarding Unauthorized Telecommunications Charges and Services
Date Filed: 09/17/01 ♦ Closed: 10/31/01 ♦

CT01-041 - In the Matter of the Complaint filed by Susan Brenneman, Iowa City, Iowa, against Qwest Corporation and AT&T Communications of the Midwest, Inc. Regarding Unauthorized Collect Call Charges
Date Filed: 09/20/01 ♦ Closed: 11/13/01 ♦

CT01-042 - In the Matter of the Complaint filed by Mark E. Ferdig on behalf of Siouxland Telephone Company, Inc., North Sioux City, South Dakota, against Lightyear Communications, Inc. f/k/a UniDial Communications Regarding Failure to Pay Dial-Around Compensation
Date Filed: 09/26/01 ♦ Closed: 06/07/02 ♦

CT01-043 - In the Matter of the Complaint filed by Mark E. Ferdig on behalf of Siouxland Telephone Company, Inc., North Sioux City, South Dakota, against ALLTEL Communications, Inc. Regarding Failure to Pay Dial-Around Compensation
Date Filed: 09/26/01 ♦ Closed: 12/05/01 ♦

CT01-044 - In the Matter of the Complaint filed by Suzanne Drake, Sioux Falls, South Dakota, against McLeod USA Telecommunications Services, Inc. Regarding Poor Quality of Customer Service
Date Filed: 09/27/01 ♦ Closed: 10/31/01 ♦

CT01-045 - In the Matter of the Complaint filed by Shannon Thornburg, Rapid City, South Dakota, against McLeodUSA Telecommunications Services, Inc. Regarding Failure to Switch Long Distance Service
Date Filed: 10/03/01 ♦ Closed: 11/13/01 ♦

CT01-046 - In the Matter of the Complaint filed by Bonnie G. Ceroll, Sisseton, South Dakota, against Global Crossing Telecommunications, Inc. Regarding Unauthorized Switching of Services
Date Filed: 10/11/01 ♦ Closed: 04/19/02 ♦

CT01-047 - In the Matter of the Complaint filed by Millenialink d/b/a Dakota Internet, Sioux Falls, South Dakota, against Qwest Corporation Regarding Billing and Service Quality Issues
Date Filed: 10/12/01 ♦ Closed: 12/02/02 ♦

CT01-048 - In the Matter of the Complaint filed by Gary and Rita Stewart, Sioux Falls, South Dakota, against Sprint Communications Company L.P. Regarding Unauthorized Switching of Services
Date Filed: 10/30/01 ♦ Closed: 12/05/01 ♦

CT01-049 - In the Matter of the Complaint filed by Ida Lagge, Scotland, South Dakota, against MCI WorldCom Regarding Unauthorized Switching of Services
Date Filed: 11/06/01 ♦ Closed: 01/31/02 ♦

CT01-050 - In the Matter of the Complaint filed by Margaret Underwood, Pierre, South Dakota, against Talk America, Inc. Regarding Failure to Cancel Telecommunications Services
Date Filed: 11/07/01 ♦ Closed: 12/20/01 ♦

CT01-051 - In the Matter of the Complaint filed by Todd Wagner, St. Lawrence, South Dakota, against Touch America, Inc. Regarding Unauthorized Switching of Services
Date Filed: 11/20/01 ♦ Closed: 01/31/02 ♦

CT01-052 - In the Matter of the Complaint filed by William Wagner, St. Lawrence, South Dakota, against Touch America, Inc. Regarding Unauthorized Switching of Services
Date Filed: 11/20/01 ♦ Closed: 01/31/02 ♦

CT01-053 - In the Matter of the Complaint filed by Jensen Rock & Sand, Mobridge, South Dakota, against MCI WorldCom Regarding Unauthorized Billing for Services
Date Filed: 11/26/01 ♦ Closed: 01/08/02 ♦

CT01-054 - In the Matter of the Complaint filed by Alan Sarver, Rapid City, South Dakota, against Qwest Corporation Regarding Delayed Service
Date Filed: 11/26/01 ♦ Closed: 02/08/02 ♦

CT01-055 - In the Matter of the Complaint filed by Chari Sazue, Aberdeen, South Dakota, against ILD Teleservices, Inc. and WebNet Communications, Inc. Regarding Unauthorized Switching of Services
Date Filed: 12/04/01 ♦ Closed: 02/08/02 ♦

CT01-056 - In the Matter of the Complaint filed by Black Hills FiberCom, L.L.C., Rapid City, South Dakota, against Qwest Corporation Regarding Qwest Corporation's Failure and Refusal to Pay Black Hills FiberCom, L.L.C. for Accrued Minutes of Local/EAS Traffic Incurred by Qwest Corporation and Billed by Black Hills FiberCom, L.L.C.
Date Filed: 12/10/01 ♦ Closed: 01/31/02 ♦

CT01-057 - In the Matter of the Complaint filed by Douglas E. Christensen, Ashton, South Dakota, against Qwest Corporation Regarding Unauthorized Switching of Instate Long Distance Services
Date Filed: 12/10/01 ♦ Closed: 03/06/02 ♦

CT01-058 - In the Matter of the Complaint filed by Mary Cecilia Hogan, Sioux Falls, South Dakota, against Integriss Regarding Unauthorized Billing for Services
Date Filed: 12/10/01 ♦ Closed: 02/08/02 ♦

CT01-059 - In the Matter of the Complaint filed by Donald R. Carstensen, Owanka, South Dakota, against Direct One Com.Long Distance Regarding Unauthorized Telecommunications Charges and Services
Date Filed: 12/13/01 ♦ Closed: 01/31/02 ♦

CT01-060 - In the Matter of the Complaint filed by Don R. Larsen, Sisseton, South Dakota, against AT&T Communications of the Midwest, Inc. Regarding Delayed Services
Date Filed: 12/19/01 ♦ Closed: 03/06/02 ♦

CT01-061 - In the Matter of the Complaint filed by Todd Wagner, St. Lawrence, South Dakota, against AT&T Communications of the Midwest, Inc. Regarding Unauthorized Billing for Services
Date Filed: 12/19/01 ♦ Closed: 02/08/02 ♦

CT01-062 - In the Matter of the Complaint filed by Stan Hoffman, Sioux Falls, South Dakota, against Direct One Com.Long Distance Regarding Unauthorized Billing for Services
Date Filed: 12/19/01 ♦ Closed: 01/31/02 ♦