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1999 Complaint Dockets

CE99-001 - In the Matter of the Complaint filed by Olan Garcia on behalf of A Little Bit of Italy, Spearfish, South Dakota, against Black Hills Power and Light Company Regarding Collection Practices
Date Filed: 03/01/99 ♦ Closed: 03/30/99 ♦

CE99-002 - In the Matter of the Complaint filed by Rosalie Bury, Huron, South Dakota, against Northwestern Public Service Company Regarding Violation of Privacy and Refusal to Make Reasonable Payment Arrangement
Date Filed: 07/02/99 ♦ Closed: 08/26/99 ♦

CE99-003 - In the Matter of the Complaint filed by Thomas Thompson, Sioux Falls, South Dakota, against Northern States Power Company Regarding Poor Service
Date Filed: 07/26/99 ♦ Closed: 08/26/99 ♦

CE99-004 - In the Matter of the Complaint filed by 72 Thomas, LLC, Sioux Falls, South Dakota, against Northern States Power Company Regarding Unauthorized Transfer of Account for Electrical Service
Date Filed: 11/30/99 ♦ Date Filed: 12/15/99 ♦ Closed: 07/20/00 ♦


CT99-001 - In the Matter of the Complaint filed by Vince Wienk on behalf of All Star Travelers Inn, Spearfish, South Dakota, against AT&T Communications of the Midwest, Inc. Regarding Access to Blocked Lines
Date Filed: 03/01/99 ♦ Closed: 06/22/99 ♦

CT99-002 - In the Matter of the Complaint filed by Randy Kieffer, Sturgis, South Dakota, against U S WEST Communications, Inc. Regarding Service Problems
Date Filed: 03/31/99 ♦ Closed: 05/16/03 ♦

CT99-003 - In the Matter of the Complaint filed by Constance Johnson, Sioux Falls, South Dakota, against U S WEST Communications, Inc. Regarding Disputed Billing
Date Filed: 04/23/99 ♦ Closed: 07/16/99 ♦

CT99-004 - In the Matter of the Complaint filed by James Frankenstein, Redfield, South Dakota, against U S WEST Communications, Inc. Regarding Poor Service and Request to have Lines Updated
Date Filed: 05/04/99 ♦ Closed: 02/11/00 ♦

CT99-005 - In the Matter of the Complaint filed by Nancy Manning and Elizabeth Frederick, Rapid City, South Dakota, against U S WEST Communications, Inc. and McLeodUSA Telecommunications Services, Inc. Regarding the Inability to Provide Service
Date Filed: 05/27/99 ♦ Closed: 07/17/00 ♦

CT99-006 -In the Matter of the Complaint of Tele-Tech, Inc. and Long Line, Inc. of Sioux Falls, South Dakota, Against U S West Communications, Inc. Concerning Overcharges for Telecommunications Services
Date Filed: 06/01/99 ♦ Closed: 06/21/00 ♦

CT99-007 - In the Matter of the Complaint Filed by Philip and Darlene Bestgen, Whitewood, South Dakota, against U S WEST Communications, Inc. Regarding Lack of Easement for Facility Property
Date Filed: 06/11/99 ♦ Closed: 07/16/99 ♦

CT99-008 - In the Matter of the Complaint filed by Brady and Tiffiny Cramer, Sioux Falls, South Dakota, against MCI WorldCom Regarding Unauthorized Switching of Long Distance Service
Date Filed: 06/21/99 ♦ Closed: 09/14/99 ♦

CT99-009  - In the Matter of the Complaint filed by Thelma "Sally" Fox, Huron, South Dakota, against Touchtone Communications Regarding Unauthorized Billing for Services and Lack of a Certificate of Authority
Date Filed: 07/08/99 ♦ Closed: 11/04/99 ♦

CT99-010 - In the Matter of the Complaint filed by Lynnette Braun, Rapid City, South Dakota, against National Billing Exchange Special Services Regarding Unauthorized Switching of Services
Date Filed: 07/19/99 ♦ Closed: 11/04/99 ♦

CT99-011 - In the Matter of the Complaint filed by Dale C. Carstens, Brandon, South Dakota, against Sprint Communications Company L.P. Regarding Unauthorized Switching of Services
Date Filed: 07/19/99 ♦ Closed: 08/26/99 ♦

CT99-012 - In the Matter of the Complaint filed by Darwin Wolf, Sioux Falls, South Dakota, against Matrix Telecom, Inc. Regarding Unauthorized Switching of Services
Date Filed: 07/19/99 ♦ Closed: 11/18/99 ♦

CT99-013 - In the Matter of the Complaint filed by Ardell Nelson, Milbank/State Auto Insurance, Milbank, South Dakota, against U S Republic Communications Regarding Unauthorized Switching of Services
Date Filed: 07/20/99 ♦ Closed: 08/26/99 ♦

CT99-014 - In the Matter of the Complaint filed by Steve and Judy Haberling, Sioux Falls, South Dakota, against WorldCom Network Services, Inc. Regarding Unauthorized Switching of Services
Date Filed: 07/20/99 ♦ Closed: 12/08/99 ♦

CT99-015 - In the Matter of the Complaint filed by John and Roberta Lovald, Pierre, South Dakota, against Excel Telecommunications, Inc. Regarding Unauthorized Switching of Services
Date Filed: 07/22/99 ♦ Closed: 08/26/99 ♦

CT99-016 - In the Matter of the Complaint filed by John and Roberta Lovald, Pierre, South Dakota, against Sprint Communications Company L.P. Regarding Unauthorized Switching of Services
Date Filed: 07/22/99 ♦ Closed: 09/23/99 ♦

CT99-017 - In the Matter of the Complaint filed by Gary and Michele Hanson, Burke, South Dakota, against Qwest Communications, Inc. Regarding Unauthorized Billing for Services
Date Filed: 07/26/99 ♦ Closed: 08/26/99 ♦

CT99-018 - In the Matter of the Complaint filed by John and Shirley Hatch, Pierre, South Dakota, against Qwest Communications, Inc. Regarding Unauthorized Billing for Services
Date Filed: 07/26/99 ♦ Closed: 01/12/00 ♦

CT99-019 - In the Matter of the Complaint filed by Ross R. Milliken, Belle Fourche, South Dakota, against U S WEST Communications, Inc. Regarding Poor Service
Date Filed: 07/28/99 ♦ Closed: 08/26/99 ♦

CT99-020 - In the Matter of the Complaint filed by Fred Holpp, Rapid City, South Dakota, against U S WEST Communications, Inc. Regarding Failure to Provide Service
Date Filed: 07/29/99 ♦ Closed: 11/04/99 ♦

CT99-021 - In the Matter of the Complaint filed by Bryan and Natalie Parks, Rapid City, South Dakota, against Western Telecom Regarding Unauthorized Billing for Services
Date Filed: 07/29/99 ♦ Closed: 11/04/99 ♦

CT99-022 - In the Matter of the Complaint filed by Harry Harvison, Platte, South Dakota, against MCI WorldCom Regarding Unauthorized Billing for Services
Date Filed: 08/04/99 ♦ Closed: 12/08/99 ♦

CT99-023 - In the Matter of the Complaint filed by Lou Schuelke on behalf of Lazy S Campground, Hill City, South Dakota, against U S WEST Communications, Inc. Regarding Poor Service and Request to have Lines Updated
Date Filed: 08/05/99 ♦ Closed: 12/08/99 ♦

CT99-024 - In the Matter of the Complaint filed by Evelyn Weaver, Pierre, South Dakota, against Western Telecom Regarding Unauthorized Billing for Services
Date Filed: 08/05/99 ♦ Closed: 11/15/99 ♦

CT99-025 - In the Matter of the Complaint filed by Jeanne Green, Sioux Falls, South Dakota, against U S WEST Communications, Inc. Regarding Excessive Repair Charges
Date Filed: 08/05/99 ♦ Closed: 08/26/99 ♦

CT99-026 In the Matter of the Complaint filed by Judy Raker, Rapid City, South Dakota, against U S WEST Communications, Inc. Regarding Delayed Service
Date Filed: 08/05/99 ♦ Closed: 03/31/00 ♦

CT99-027 In the Matter of the Complaint filed by Edward Peltz, Hill City, South Dakota, against U S WEST Communications, Inc. Regarding Poor Service and Request to have Lines Updated
Date Filed: 08/06/99 ♦ Closed: 09/19/00 ♦

CT99-028 - In the Matter of the Complaint filed by Hampton Inn/Super 8 Motel, North Sioux City, South Dakota, against U S WEST Communications, Inc. Regarding Delay of Service and Billing Problems
Date Filed: 08/09/99 ♦ Closed: 12/21/99 ♦

CT99-029 - In the Matter of the Complaint filed by Maria R. Baus, Volin, South Dakota, against Excel Telecommunications, Inc. Regarding Unauthorized Switching of Services
Date Filed: 08/09/99 ♦ Closed: 12/21/99 ♦

CT99-030 - In the Matter of the Complaint filed by Harry and Margaret Putnam, Rapid City, South Dakota, against Touchtone Communications Regarding Unauthorized Billing for Services
Date Filed: 08/10/99 ♦ Closed: 11/04/99 ♦

CT99-031 - In the Matter of the Complaint filed by Douglas Holler, Pierpont, South Dakota, against MCI WorldCom Regarding Billing Errors
Date Filed: 08/11/99 ♦ Closed: 11/04/99 ♦

CT99-032 - In the Matter of the Complaint filed by William and Eileen Reidy, Sioux Falls, South Dakota, against Sprint Communications Company L.P. Regarding Unauthorized Switching of Services
Date Filed: 08/11/99 ♦ Closed: 11/18/99 ♦

CT99-033 - In the Matter of the Complaint filed by Susan Trudel, Webster, South Dakota, against MCI WorldCom Regarding Unauthorized Switching of Services
Date Filed: 08/11/99 ♦ Closed: 12/08/99 ♦

CT99-034 - In the Matter of the Complaint filed by Rosella Lee, Arlington, South Dakota, against Western Telecom Regarding Unauthorized Billing for Services
Date Filed: 08/12/99 ♦ Closed: 11/04/99 ♦

CT99-035 - In the Matter of the Complaint filed by Greg and Karen Muellerleile dba Dakota Woodworking, Watertown, South Dakota, against U S Republic Communications Regarding Unauthorized Switching of Services
Date Filed: 08/13/99 ♦ Closed: 09/14/99 ♦

CT99-036 - In the Matter of the Complaint filed by Brian and Renee D. Coley dba Cambridge Gallery/Sioux Glass and Door, Sioux Falls, South Dakota, against Preferred Billing Regarding Unauthorized Switching of Services
Date Filed: 08/16/99 ♦ Closed: 12/08/99 ♦

CT99-037 - In the Matter of the Complaint filed by Lyle Tunheim, Andover, South Dakota, against MCI WorldCom Regarding Increase in Rates Without Notice
Date Filed: 08/23/99 ♦ Closed: 12/08/99 ♦

CT99-038 -  In the Matter of the Complaint filed by Loren A. Odland, Arlington, South Dakota, against Preferred Billing Regarding Unauthorized Switching of Services
Date Filed: 08/23/99 ♦ Closed: 09/14/99 ♦

CT99-039 - In the Matter of the Complaint filed by Brad Clark Electric, Inc., Fort Pierre, South Dakota, against FirsTel, Inc. Regarding Unauthorized Billing for Services
Date Filed: 09/07/99 ♦ Closed: 09/23/99 ♦

CT99-040 - In the Matter of the Complaint filed by Jane Ham, Custer, South Dakota, against Qwest Communications, Inc. Regarding Unauthorized Switching of Services
Date Filed: 09/17/99 ♦ Closed: 12/21/99 ♦

CT99-041 - In the Matter of the Complaint filed by Donald Cook, Huron, South Dakota, against Budget Call Long Distance, Inc. Regarding Unauthorized Switching of Services
Date Filed: 09/28/99 ♦ Closed: 04/07/00 ♦

CT99-042 - In the Matter of the Complaint filed by Paula Muchow, Rapid City, South Dakota, against Creative Opportunity Regarding Unauthorized Billing for Services. Date Filed: 10/04/99 ♦ Closed: 12/21/99 ♦

CT99-043 - In the Matter of the Complaint filed by Kevin and Gayle Suing, Sioux Falls, South Dakota, against AT&T Communications of the Midwest, Inc. Regarding Unauthorized Billing for Services Date Filed: 10/04/99 ♦ Closed: 01/26/00 ♦

CT99-044 - In the Matter of the Complaint filed by William P. and Debra L. Lange, Rapid City, South Dakota, against America's Tele-Network Corp. Regarding Unauthorized Switching of Services Date Filed: 10/08/99 ♦ Closed: 12/21/99 ♦

CT99-045 - In the Matter of the Complaint filed by GSA, Inc., Rapid City, South Dakota, against Qwest Communications, Inc. Regarding Unauthorized Switching of Services Date Filed: 10/12/99 ♦ Closed: 12/21/99 ♦

CT99-046 - In the Matter of the Complaint filed by Shirley J. Noble, Rapid City, South Dakota, against Preferred Billing Regarding Unauthorized Billing for Services Date Filed: 10/19/99 ♦ Closed: 02/11/00 ♦

CT99-047 - In the Matter of the Complaint filed by Marilyn L. Taylor, Fort Pierre, South Dakota, against AT&T Communications of the Midwest, Inc. Regarding Billing Issues Date Filed: 10/21/99 ♦ Closed: 12/21/99 ♦

CT99-048 - In the Matter of the Complaint filed by David and Lisa Neuharth, Fort Pierre, South Dakota, against Excel Telecommunications, Inc. Regarding Unauthorized Switching of Services
Date Filed: 10/25/99 ♦ Closed: 02/11/00 ♦

CT99-049 - In the Matter of the Complaint filed by Rod and Lynne Flint, Doland, South Dakota, against MCI WorldCom Regarding Unauthorized Switching of Services
Date Filed: 10/25/99 ♦ Closed: 03/20/00 ♦

CT99-050 - In the Matter of the Complaint filed by Lynda Sederstrom, Madison, South Dakota, against Sprint Communications Company L.P., Regarding Unauthorized Switching of Services
Date Filed: 10/26/99 ♦ Closed: 03/06/00 ♦

CT99-051 - In the Matter of the Complaint filed by Patrick L. Corbin, Rapid City, South Dakota, against U S WEST Communications, Inc. Regarding Delayed Installation of Telephone Service
Date Filed: 11/01/99 ♦ Closed: 12/08/99 ♦

CT99-052 - In the Matter of the Complaint filed by Scott and Tami Jung, Aberdeen, South Dakota, against Qwest Communications, Inc. Regarding Unauthorized Switching of Services
Date Filed: 11/02/99 ♦ Closed: 03/06/00 ♦

CT99-053 - In the Matter of the Complaint filed by Storbeck Trucking, Inc., Huron, South Dakota, against Sprint Communications Company L.P. Regarding Unauthorized Switching of Services
Date Filed: 11/05/99 ♦ Closed: 07/20/00 ♦

CT99-054 - In the Matter of the Complaint filed by Tom and Corliss Vergeldt, Aberdeen, South Dakota, against MCI WorldCom Regarding Switching Rates
Date Filed: 11/08/99 ♦ Closed: 05/04/00 ♦

CT99-055 - In the Matter of the Complaint filed by L & M Land Management, Huron, South Dakota, against Accutel Communications, Inc. Regarding Unauthorized Switching of Services
Date Filed: 11/10/99 ♦ Closed: 04/19/00 ♦

CT99-056 - In the Matter of the Complaint filed by Rose Bertsch, Aberdeen, South Dakota, against WilTel, Inc. Regarding Unauthorized Switching of Services
Date Filed: 11/12/99 ♦ Closed: 04/20/00 ♦

CT99-057 - In the Matter of the Complaint filed by Wayne W. Crockett, Hartford, South Dakota, against AT&T Communications of the Midwest, Inc. Regarding Unauthorized Switching of Services
Date Filed: 11/15/99 ♦ Closed: 12/08/99 ♦

CT99-058 - In the Matter of the Complaint filed by Edith Johnson, Bryant, South Dakota, against MCI WorldCom Regarding Unauthorized Switching of Services
Date Filed: 11/17/99 ♦ Closed: 03/06/00 ♦

CT99-059 - In the Matter of the Complaint filed by Nancy Van Heerde, Sioux Falls, South Dakota, against The Furst Group Regarding Unauthorized Switching of Services
Date Filed: 11/18/99 ♦ Closed: 12/08/99 ♦

CT99-060 - In the Matter of the Complaint filed by Rueben W. Hoffmann, Aberdeen, South Dakota, against OLS, Inc. Regarding Unauthorized Switching of Services
Date Filed: 11/19/99 ♦ Closed: 05/23/00 ♦

CT99-061 - In the Matter of the Complaint filed by Normajean Johnson, Vermillion, South Dakota, against OLS, Inc. Regarding Unauthorized Switching of Services
Date Filed: 11/22/99 ♦ Closed: 12/21/99 ♦

CT99-062 - In the Matter of the Complaint filed by Marilyn Crompton, Aberdeen, South Dakota, against OLS, Inc. Regarding Unauthorized Switching of Services
Date Filed: 11/22/99 ♦ Closed: 03/31/00 ♦

CT99-063 - In the Matter of the Complaint filed by Allen and Joyce Beckler, Aberdeen, South Dakota, against OLS, Inc. Regarding Switching of Services through Deceptive Telemarketing Practices
Date Filed: 11/22/99 ♦ Closed: 05/23/00 ♦

CT99-064 - In the Matter of the Complaint filed by Janice Catron, Mitchell, South Dakota, against Qwest Communications, Inc. Regarding Unauthorized Switching of Services
Date Filed: 11/23/99 ♦ Closed: 05/04/00 ♦

CT99-065 In the Matter of the Complaint filed by Frank and Dorothy Vavra, Gregory, South Dakota, against Qwest Communications, Inc. Regarding Unauthorized Switching of Service
Date Filed: 11/23/99 ♦ Closed: 03/06/00 ♦

CT99-066 - In the Matter of the Complaint filed by Frank E. Daly, Aberdeen, South Dakota, against OLS, Inc. Regarding Switching Telecommunications Services Through Deceptive Tactics.
Date Filed: 12/01/99 ♦ Closed: 03/06/00 ♦

CT99-067 - In the Matter of the Complaint filed by Robert J. Ries and Treva Jean M. Ries, Watertown, South Dakota, against OLS, Inc. Regarding Switching Telecommunications Services Through Deceptive Tactics
Date Filed: 12/02/99 ♦ Closed: 03/06/00 ♦

CT99-068 - In the Matter of the Complaint filed by Mrs. Robert Binfet, Aberdeen, South Dakota, against OLS, Inc. Regarding Switching Telecommunications Services Through Deceptive Tactics
Date Filed: 12/08/99 ♦ Closed: 03/06/00 ♦

CT99-069 - In the Matter of the Complaint filed by Sandy Curran, Sisseton, South Dakota, against OLS, Inc. Regarding Switching Telecommunications Services Through Deceptive Tactics
Date Filed: 12/08/99 ♦ Closed: 06/28/00 ♦

CT99-070 - In the Matter of the Complaint filed by Christa Hansen, Aberdeen, South Dakota, against OLS, Inc. Regarding Switching Telecommunications Services Through Deceptive Tactics
Date Filed: 12/09/99 ♦ Closed: 03/06/00 ♦

CT99-071 - In the Matter of the Complaint filed by Donald D. Wynia, Tyndall, South Dakota, against Opex Communications, also doing business as Cognigen Regarding Faulty Billing Practices
Date Filed: 12/09/99 ♦ Closed: 03/06/00 ♦

CT99-072 - In the Matter of the Complaint filed by Sun Gold Trophies, Mitchell, South Dakota, against Midco Communications, Inc. d/b/a Midcontinent Communications, Inc. and MCI WorldCom Regarding Poor Service
Date Filed: 12/10/99 ♦ Closed: 07/21/00 ♦

CT99-073 - In the Matter of the Complaint filed by Harlan L. Hammer, Sisseton, South Dakota, against OLS, Inc. Regarding Switching Telecommunications Services Through Deceptive Tactics
Date Filed: 12/10/99 ♦ Closed: 04/20/00 ♦

CT99-074 - In the Matter of the Complaint filed by Darrell Finwall, Aberdeen, South Dakota, against OLS, Inc. Regarding Switching Telecommunications Services Through Deceptive Tactics
Date Filed: 12/10/99 ♦ Closed: 03/06/00 ♦

CT99-075 - In the Matter of the Complaint filed by Jeanette Hansen, Yankton, South Dakota, against OLS, Inc. Regarding Switching Telecommunications Services Through Deceptive Tactics
Date Filed: 12/14/99 ♦ Closed: 03/31/00 ♦

CT99-076 - In the Matter of the Complaint filed by Richard L. Dixon, DeSmet, South Dakota, against Telephone Billing Services and RTR Consultants Regarding Unauthorized Switching of Services
Date Filed: 12/14/99 ♦ Closed: 02/11/00 ♦

CT99-077 - In the Matter of the Complaint filed by Hazel Matteson, Watertown, South Dakota, against OLS, Inc. Regarding Switching Telecommunications Services Through Deceptive Tactics
Date Filed: 12/14/99 ♦ Closed: 03/20/00 ♦

CT99-078 - In the Matter of the Complaint filed by Ruth Wilcox, Watertown, South Dakota, against OLS, Inc. Regarding Switching Telecommunications Services Through Deceptive Tactics
Date Filed: 12/14/99 ♦ Closed: 03/31/00 ♦

CT99-079 - In the Matter of the Complaint filed by Mary E. Bowen, Watertown, South Dakota, against OLS, Inc. Regarding Switching Telecommunications Services Through Deceptive Tactics
Date Filed: 12/14/99 ♦ Closed: 03/20/00 ♦

CT99-080 - In the Matter of the Complaint filed by Keith Enstad, Watertown, South Dakota, against OLS, Inc. Regarding Switching Telecommunications Services Through Deceptive Tactics
Date Filed: 12/15/99 ♦ Closed: 03/06/00 ♦

CT99-081 - In the Matter of the Complaint filed by Myrna Mork, Pierpont, South Dakota, against One Star Long Distance, Inc. Regarding Unauthorized Switching of Services
Date Filed: 12/16/99 ♦ Closed: 02/11/00 ♦

CT99-082 - In the Matter of the Complaint filed by Glenn and Delores Beutow, Watertown, South Dakota, against OLS, Inc. Regarding Switching Telecommunications Services Through Deceptive Tactics
Date Filed: 12/17/99 ♦ Closed: 06/06/00 ♦

CT99-083 - In the Matter of the Complaint filed by Rodney Mick on behalf of Farmers Union Coop Elevator, Kennebec, South Dakota, against U S Republic Communications, Inc. Regarding Unauthorized Switching of Services
Date Filed: 12/17/99 ♦ Closed: 01/12/00 ♦

CT99-084 - In the Matter of the Complaint filed by Rodney Mick on behalf of Farmers Union Coop Elevator, Kennebec, South Dakota, against Preferred Billing Regarding Unauthorized Switching of Services
Date Filed: 12/17/99 ♦ Closed: 05/04/00 ♦

CT99-085 - In the Matter of the Complaint filed by Lela O. Wiese, Madison, South Dakota, against OLS, Inc. Regarding Switching Telecommunications Services Through Deceptive Tactics
Date Filed: 12/20/99 ♦ Closed: 03/31/00 ♦

CT99-086 - In the Matter of the Complaint filed by Carol Bullene, Watertown, South Dakota, against OLS, Inc. Regarding Switching Telecommunications Services Through Deceptive Tactics
Date Filed: 12/20/99 ♦ Closed: 04/20/00 ♦

CT99-087 - In the Matter of the Complaint filed by Jerry Ogan on behalf of Ogan Construction, Blunt, South Dakota, against Sprint Communications Company L.P. Regarding Unauthorized Switching of Services
Date Filed: 12/20/99 ♦ Closed: 03/31/00 ♦

CT99-088 - In the Matter of the Complaint filed by Tim Sachtjen, Pierre, South Dakota, against Qwest Communications, Inc. Regarding Billing Issues
Date Filed: 12/22/99 ♦ Closed: 04/10/00 ♦

CT99-089 - In the Matter of the Complaint filed by Kenneth Erickson, Watertown, South Dakota, against WilTel, Inc. and OLS, Inc. Regarding Unauthorized Switching of Services
Date Filed: 12/23/99 ♦ Closed: 07/20/00 ♦

CT99-090 - In the Matter of the Complaint filed by James Melgaard, Pierre, South Dakota, against U S WEST Communications, Inc. and Sprint Communications Company L.P. Regarding Unauthorized Switching of Services
Date Filed: 12/23/99 ♦ Closed: 01/12/00 ♦