What are robocalls?

Calls made with an auto dialer or containing a message made with a prerecorded or artificial voice are considered robocalls.

Many robocalls are legal. Market research, polling calls or calls made on behalf of tax-exempt non-profit groups to home landline numbers are not restricted by Federal Communications Commission rules. Informational messages such as school closing or flight information to home phone are also permissible with prior consent. Autodialed or prerecorded calls to wireless phones are prohibited without prior express consent, regardless of the call’s content, with a few exceptions like emergency calls regarding danger to life or safety.

For additional details about the FCC’s rules regarding robocalls, visit the FCC’s website.