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South Dakota Public Utilities Commission

For the Period of March 14, 2002 through March 20, 2002

If you need a complete copy of a filing faxed, overnight expressed, or mailed to you, please contact Delaine Kolbo within five business days of this report. Phone: 605-773-3705 Fax: 605-773-3809


CT02-008 In the Matter of the Complaint filed by Tyler and Dee Haugen, Sturgis, South Dakota, against Qwest Corporation Regarding Unauthorized Billing for Services and Poor Quality of Customer Service.

On January 8, 2002, Complainants contacted Qwest and requested Qwest's Smart Pac calling plan. On February 11, 2002, Complainants contacted Qwest after receiving a bill from Qwest charging them long distance rates for calls that should be toll free by having the Smart Pac calling plan. The representative issued a credit in the amount of $103.75 and the long distance calls were rerated to .10 per minute. Complainants were also informed that the Smart Pac plan was not properly added to their account. On February 14, 2002, Complainants' long distance service was disconnected. On February 15, 2002, Complainants were told that nothing could be done to restore their service until after the weekend. On February 18, 2002, Complainants were told that their account was red flagged because of the high volume of long distance calls. Complainants requested that service be restored and Qwest stated it would take 72 hours. Long distance service was restored on February 20th. On February 26, 2002, Complainants received a bill from Qwest for $1,327.82. Complainants contacted Qwest about the incorrect billing as they were being charged for calls that should be in their extended area calling plan. On February 27, 2002, Complainants were told that they were not able to have the Smart Pac plan and that they would need to have the value choice plan. Complainants request that their bills be revised and that appropriate credit be issued for the calling plan they agreed to.

Staff Analyst: Mary Healy
Staff Attorney: Kelly Frazier
Date Docketed: 3/14/02
Intervention Deadline: N/A

CT02-009 In the Matter of the Complaint filed by Donald L. Beaner, Parker, South Dakota, against Excel Telecommunications, Inc., MCIWorldCom and Sioux Valley Telephone Company Regarding Unauthorized Billing for Services and Failure to Switch Providers.

Complainant states that on September 5, 2001, he contacted MCI and signed up for service with them. He also contacted Sioux Valley to advise them of his wish to change providers to MCI. Several days later, Complainant states that he verified with Sioux Valley that he had been switched to MCI. On November 6, 2001, Complainant became aware that his service was still with Excel and he had not been switched to MCI. Because Complainant was not switched over to MCI, the rates he was charged by Excel were much higher than what he would have paid to MCI. Complainant has offered to pay Excel the amount he would have paid MCI. Excel has not accepted his offer. Complainant requests that the Commission determine which company should be responsible to pay the outstanding Excel bill as he believes that it was an error on the part of one of the companies.

Staff Analyst: Mary Healy
Staff Attorney: Karen Cremer
Date Docketed: 3/18/02
Intervention Deadline: N/A



EL02-004 In the Matter of the Petition for Declaratory Ruling of the City of Beresford on Whether a Proposed Transmission Line Meets the Definition of SDCL 49-41B-2.1.

On March 18, 2002, the City of Beresford filed a Petition for Declaratory Ruling regarding a proposed 115 kV transmission line. Beresford Municipal Utilities, City of Beresford is proposing to construct a new 115 kV electric transmission line source from the existing Western Area Power Administration substation located north of Beresford, South Dakota. The new line will be approximately 3.25 miles in length.

Staff Analyst: Michele Farris
Staff Attorney: Karen Cremer
Date Docketed : 03/18/02
Intervention Deadline: 03/27/02



GE02-001 In the Matter of the Filing by MidAmerican Energy Company for Approval of Revised Residential and Commercial Customer Information Pamphlet.

MidAmerican Energy Company has requested approval of its Customer Information Pamphlet for residential and commercial customers. MidAmerican has updated the gas portion of the combination pamphlets to include the recent gas tariff rate changes approved in Docket NG01-011 and the purchased gas adjustment factor based on the 12-months average ending December 2001.

Staff Analyst: Heather Forney
Staff Attorney: Kelly Frazier
Date Docketed: 03/18/02
Intervention Deadline: 04/05/02


NG02-001 In the Matter of the Filing by MidAmerican Energy Company for Approval of Tariff Revisions.

Application by MidAmerican Energy Company to update the listing of communities served natural gas service in South Dakota.

Staff Analyst: Dave Jacobson
Staff Attorney: Kelly Frazier
Date Docketed: 3/20/02
Intervention Deadline: 3/28/02

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