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South Dakota Public Utilities Commission

WEEKLY FILINGS
For the Period of March 7, 2002 through March 13, 2002

If you need a complete copy of a filing faxed, overnight expressed, or mailed to you, please contact Delaine Kolbo within five business days of this report. Phone: 605-773-3705 Fax: 605-773-3809

CONSUMER COMPLAINTS


CT02-007 In the Matter of the Complaint filed by Koehn Marketing, Inc., Watertown, South Dakota, against Qwest Corporation and McLeodUSA Telecommunications Services, Inc. Regarding Poor Customer Service.

On February 27, 2002, a Qwest technician came to Koehn Marketing to switch their service from McLeod to Qwest. The Qwest technician told Mr. Koehn that everything was hooked up. Later that morning, Mr. Koehn discovered that his 800 number was not working. When he contacted the two companies, each company blamed the other. Mr. Koehn states that the Qwest representative was rude and did not want to help him with the problem. The 800 number service was not restored until 3:00 P.M. the next day. Mr. Koehn states that because of the delay, the business potentially lost thousand of dollars in lost business. Complainant feels that Qwest and McLeod need to be accountable for this mistake. Complainant requests that the Commission take action to make sure that this type of poor service does not happen to other customers.

Staff Analyst: Mary Healy
Staff Attorney: Kelly Frazier
Date Docketed: 03/07/02
Intervention Deadline: N/A

 

TELECOMMUNICATIONS


TC02-023 In the Matter of the Filing for Approval of Statement of Generally Available Terms and Conditions for Interconnection, Unbundled Network Elements, Ancillary Services and Resale of Telecommunications Services between Qwest Corporation and Premiere Network Services, Inc.

On March 7, 2002, the Commission received for approval a Filing of Statement of Generally Available Terms and Conditions for Interconnection (SGAT), Unbundled Network Elements (UNE), Ancillary Services and Resale of Telecommunication Services between Qwest Corporation (Qwest) and Premiere Network Services, Inc. (Premiere) in the State of South Dakota. According to the parties the Agreement is a negotiated agreement which sets forth the terms, conditions and prices under which Qwest will provide services for resale to Premiere for the provision of local exchange services. Any party wishing to comment on the agreement may do so by filing written comments with the Commission and the parties to the agreement no later than March 27, 2002. Parties to the agreement may file written responses to the comments no later than twenty days after the service of the initial comments.

Staff Attorney: Kelly Frazier
Date Docketed: 03/07/02
Initial Comments Due: 03/27/02

TC02-024 In the Matter of the Filing for Approval of an Amendment to an Interconnection Agreement between Qwest Corporation and WWC License L.L.C.

On March 8, 2002, the Commission received for approval a Filing of Internet Service Provider (ISP) Bound Traffic Amendment to the Type 2 Wireless Interconnection Agreement between Qwest Corporation (Qwest) and WWC License, L.L.C. (WWC). According to the parties the original agreement was approved by the Commission on January 10, 2001, in Docket No. TC00-145 and is made to reflect the Order on Remand and Report and Order in CC Docket 99-68 (Intercarrier Compensation for ISP Bound Traffic) and adds terms and conditions. Any party wishing to comment on the agreement may do so by filing written comments with the Commission and the parties to the agreement no later than March 28, 2002. Parties to the agreement may file written responses to the comments no later than twenty days after the service of the initial comments.

Staff Attorney: Kelly Frazier
Date Docketed: 03/08/02
Initial Comments Due: 03/28/02

TC02-025 In the Matter of the Filing of Amendment for Collocation, Cancellation and Decommission to the Interconnection Agreement between Integra Telecom of South Dakota, Inc. and Qwest Corporation.

On March 11, 2002, the Commission received for approval a Filing of Amendment for Collocation, Cancellation and Decommission to the Interconnection Agreement between Integra Telecom of South Dakota, Inc. (Integra) and Qwest Corporation (Qwest). According to the parties this is an Amendment to a negotiated interconnection agreement between Integra and Qwest which was originally approved by the Commission effective August 25, 2000, in Docket No. TC01-049 and the amendment is being made in order to add terms, conditions and rates for Collocation, Cancellation and Decommission as set forth in Attachments 1 and 2 and Exhibit A attached to the Amendment and incorporated therein. Any party wishing to comment on the agreement may do so by filing written comments with the Commission and the parties to the agreement no later than April 1, 2002. Parties to the agreement may file written responses to the comments no later than twenty days after the service of the initial comments.

Staff Attorney: Kelly Frazier
Date Docketed: 03/11/02
Initial Comments Due: 04/01/02

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