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South Dakota Public Utilities Commission
WEEKLY FILINGS
For the Period of March 30, 2000 through April 5, 2000

If you need a complete copy of a filing faxed, overnight expressed, or mailed to you, please contact Delaine Kolbo within five business days of this filing.
Phone: 605-773-3705 Fax: 605-773-3809

CONSUMER COMPLAINTS

CT00-057 In the Matter of Complaint filed by Larry Mann, Rapid City, South Dakota, against MCI WorldCom, Sprint Communications Company L.P., USBI, Business Options, Inc., HOLD Billing Services and CEO Telecommunications, Inc. Regarding Unauthorized Switching of Services.

The complainant alleges that he received his February 2000 phone bill and it was hundreds of dollars higher than it has ever been. He discovered that his calling card calls had been billed at casual rates because he was no longer with AT&T. His long distance services had been switched to MCI without his knowledge in 1997 and switched again on December 1, 1999, to Sprint and Business Options without his knowledge. The complainant states that he or his wife have never authorized anyone to switch his long distance provider to AT&T. The complainant alleges unauthorized charges from CEO Telecom/LD Services in June and July, 1999. The complainant requests that his rates be adjusted to the date his service was changed without his consent.

Staff Analyst: Charlene Lund
Staff Attorney: Karen Cremer
Date Docketed: 03/30/00
Intervention Deadline: NA

CT00-058 In the Matter of the Complaint filed by Brian Lerohl, Fairview, South Dakota, against Business Options, Inc. and HOLD Billing Services Regarding Unauthorized Switching of Services.

Complainant reports that for the billing period ending February 13, 2000, his U S WEST bill contained charges of $76.48 from HOLD Billing Services and Business Options. He reports that he never agreed to those services, either verbally or in writing. He alleges that the switching of his long distance services constitutes fraud and the claim made by William Brzycki from Business Options that his services were verified on March 13, 1996 is false. The complainant requests compensation for his time to resolve the issue at $1152.00, plus travel time and expenses to come to Pierre at $300.00, for a total compensation of $1452.

Staff Analyst: Charlene Lund
Staff Attorney: Camron Hoseck
Date Docketed: 04/03/00
Intervention Deadline: NA

CT00-059 In the Matter of the Complaint filed by Terrell W. Reetz, Custer, South Dakota, against Crusade Communications Regarding Unauthorized Switching of Services.

On April 4, 2000, the Complainant filed a complaint against Crusade Communications for switching his long distance service without authorization. He is seeking reimbursement for charges incurred and $1000 as identified in SDCL 49-31-93.

Staff Analyst: Leni Healy
Staff Attorney: Karen Cremer
Date Docketed: 04/05/00
Intervention Deadline: NA

NATURAL GAS

NG00-004 In the Matter of the Application of Associated Milk Producers, Inc. Pipeline, Inc. to Continue Intrastate Natural Gas Transportation Rate and Eliminate Refund Condition.

Application by Associated Milk Producers to continue the currently effective gas transportation rate which was initially approved in June of 1998 in Docket No. NG97-015. The June 2, 1998 Order required Associated Milk Producers to submit an application for a change in the intrastate natural gas transportation rate by March 1, 2000. Associated Milk Producers subsequently requested and the Commission granted an extension of the March 1, 2000 date to April 1, 2000.

Staff Analyst: Dave Jacobson/Keith Senger
Staff Attorney: Karen Cremer
Date Docketed: 04/3/00
Intervention Deadline: 04/28/00

TELECOMMUNICATIONS

TC00-062 In the Matter of the Application of Concentric Carrier Services, Inc. for a Certificate of Authority to Provide Telecommunications Services, Including Local Exchange Services, in South Dakota.

Concentric Carrier Services, Inc. submitted an application to provided facilities-based and resold local exchange and interexchange telecommunications services in South Dakota. The applicant seeks authority to provide all forms of telecommunications service to business and residential customers.

Staff Analyst: Keith Senger
Staff Attorney: Camron Hoseck
Date Docketed: 04/04/00
Intervention Deadline: 04/21/00

TC00-063 In the Matter of the Application of CRG International, Inc. for a Certificate of Authority to Provide Telecommunications Services in South Dakota.

CRG International, Inc. submitted an application to provide resold interexchange telecommunications services in South Dakota. The applicant proposes to offer switched inbound/outbound, dedicated inbound/outbound, travel card, directory assistance and operator services.

Staff Analyst: Keith Senger
Staff Attorney: Karen Cremer
Date Docketed: 04/05/00
Intervention Deadline: 04/21/00

TC00-064 In the Matter of the Application of essential.com, inc. for a Certificate of Authority to Provide Telecommunications Services, Including Local Exchange Services, in South Dakota.

essential.com, inc. submitted an application to provide local exchange and interexchange telecommunications services in South Dakota. essential.com, inc. intends to provide local resale service in the exchanges of U S WEST and does not intend to provide service, at this time, in any rural telephone exchanges.

Staff Analyst: Heather Forney
Staff Attorney: Camron Hoseck
Date Docketed: 04/05/00
Intervention Deadline: 04/21/00

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