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Dec. 6, 2011

AT&T's Mark the Spot app allows you to report the location of dropped calls, blocked calls, poor voice quality, no wireless coverage or problems with data transmission directly to AT&T on your smartphone. Pinpointing coverage issues alerts them to the lack of information provided by their metrics that track this data. After using the app, AT&T sends a text message to acknowledge your report has been received. The data provided through the app becomes part of a larger database that helps them identify and optimize network performance and prioritize improvements. BlackBerry, Android and iPhone device users can download and access the Mark the Spot application for free or it can be found at BlackBerry App World, Google Android Market or Apple iTunes AppStore.